SpringHill Suites by Marriott Atlanta Alpharetta

Was exactly what we were looking for

The staff was very helpful and very kind

Clean room. Comfortable beds. Breakfast was mediocre.

The hotel is good but a bit away from restaurants, etc. The WiFi could be better on mobile. The carpet could be more clean. There should be better maintenance.

Clean room; easy breakfast option. Friendly staff, easy parking. Close to areas that we wanted to be near. Second time we’ve stayed at this location and we will again

The staff, particularly L'Oreal and Takayla were friendly and helpful. The room, however, was disappointing. The shower was stained. The refrigerator could only be turned on for 2 hours, then off for 8. The TV required magical powers to turn on (on/off with one remote, hold power for 10 seconds with the other and then use it for channels...), and the beds were uncomfortable. Breakfast was very limited (we've had a lot of hotel breakfasts, this was one of the worst) and the pool was closed. It was disappointing overall.

We had a clean room, a nice breakfast and it was in a quiet area.

Excellent experience

Exceptional

Buen servicio

Everything was good

There is one washing machine, so prepared to send your laundry out if you have to stay longer than expected or if you have emergency laundering to be done, there are several dry cleaners that will pick up your laundry or you can drop them off and you pay by the pound, but definitely don’t plan on using the washing machine in the building. Mine smelled. The gym is convenient. They have treadmills, which is very nice. Don’t drink the coffee after seven. It’ll be cold. They don’t refresh it at night even though it’s some in there and it’s stale. The breakfast is decent. It’s repetitive but for the price it works. The staff that stock the kitchen in the morning are very diligent and do a good job. I was disappointed that I did not get daily service even though I didn’t put my tag on my door I had to go to the front desk and ask for sheets every other day and for clean towels and clean washcloth almost daily also toilet paper. It was frustrating at best Expect service daily and not get it. I didn’t desire for my beds to be made. I simply want someone to knock so that I could get what I needed when I needed it that did not happen. What’s most disappointing? Is that in the past? I’ve always gotten 3 PM check out with my rewards points so a 1 PM has never been denied to me. It was denied at this hotel which was frustrating and upsetting precisely because it has never happened in my 50 years of life and Marriott is the hotel of choice whether it be Fairfield Springhill or the March my

If you have laundry to be cleaned, it’s better to have them sent out. The machine on property smelled and was in effective. There are lots of stains in the carpeting so much my children didn’t take their slippers off during our whole day, which is unusual because they walk barefoot outside, so it says a lot about the cleanliness of the carpeting. It was stains in the carpeting in the hallway upstairs areas like the laundry area a dirty banana peel stayed in front of the door for days. These are things that shouldn’t happen at a Marriott property. I stay at this property while my home was being prepared and did not receive daily room service. My belief is that it was personal and that Miss role chose not to service my room because I kept my tag off my door to be sure that I would get clean linen and clean towels and washcloths daily. Unfortunately, my kids had to go to the front desk to get these items as they were not Made available as has been the case in every other Marriott property I’ve stayed in. I am a rewards member, but chose not to use them simply because the discount and points didn’t add up too much at this location whether or not I use my Bonvoy rewards should not determine whether or not I receive top level service, which I did not.I’ve written a review similar to this, but it didn’t change. I’ve chosen to check out and move to a better property until my home is ready a Hilton. My overall belief and thought of Marriott has changed since this experience.

Great Stay!

Everything was great. I am very pleased with my experience at this property. Looking forward to my next visit.

The breakfast was fine the only thing is under the sink in the room we stayed in needed to be swept

Bad

Clean room. Newly renovated

Everyone and everything was A+. The pool was not open and that was the only detraction! 4/4 2025.

Clean property comfy beds awesome staff and good free breakfast