Altamonte Springs Hotel and Suites

Exceptional

Disappointing

The best thing is the pool. The room was clean, the sheets and towels fresh. No bedbugs. Also no tv remote and no coffee maker. No coffee in the reception, either. It’s a hotel that also houses low income families. There were men drinking alcohol right out of the bottle. No one bothered me and they were polite. And my car wasn’t vandalized. Not sure I’d ever stay there again. The price was right and speaks to the modest accommodations.

Satanic hell. Could not get into my room. Fire alarm going off. I called Expedia and got a refund. Others guest smoke, open room with underwear and other unsightly items one does not want to see. Staff that seem they would rather be somewhere else. I had to go to another hotel. I would not wish this place on my worst enemy. My worst hotel experience ever.

I did not stay here because the state of the front entrance as well as the fact the property did not look at all like the pictures on the website. It looked very run down and very dirty. I opted for a different place to stay and DO NOT recommend this place at all.

Close to everything The staff was unprofessional

Very poor

Nothing The roach on the wall, the blinds falling off the wall and missing panels so you couldn't even have any privacy. The hole in the bathroom ceiling and the tile falling off the wall and the door was kicked in multiple times and missing the safety latch. Super sketchy and we left in 10 minutes. Sorry didn't take photos because we got out so fast

Friendly workers and very welcoming Enjoyed my stayed will return

The place had a trouble smell and beds and the blankets was awful and a lot of drunk people over there didn’t even stayed the night and they didn’t refund me

Little dirty

Cool place Little dirty

Ol

Everything stuff rude dirty cops Central it's a drug festation. There is not one thing you could possibly like about this dump.

Bathtub cracked , walls , doors 🚪 chipped , dented , bathroom sink black stained , floors felt sticky , grimy. Exterior needs a power wash Really not much amenities . Staff dressed not professional. Would NOT return !

Great for the price. Will stay again

Bad

The young lady who checked me in and the water pressure in the shower There was no TV remote, no smoke detector. Half of the property was under construction. Paint was peeling off the wall. People in the next rooms were outside smoking weed and being loud until late. When calling to the front desk about a remote they said it should be there and gave us one that did not work. They told us we could speak to the manager at Checkout on Sunday 5/10/26. But the manager was not going to be available until Monday.

I checked in May 8 around 9 pm. When I got to room first thing was upside down dead roach on floor and a couple of room key cards on floor near door. I immediately turned on AC since it was still in high 80's. It blew air but no AC. I went to front desk and was told it was my problem and they were sold out. People partied and played music right outside my room past 3 am. I tried calling front desk and no answer. After never sleeping in the morning the desk clerk was very sympathetic and informed me they were not sold out and she would refund my money. She did her job. I am hoping I can get it back from Travelocity. If not I will never use them again. This property should not be part of there hotel offerings at this time. I am a seasoned traveler and do not expect any more than a clean bed and shower. 0 stars for Travelocity 2 stars for the hotel for at least trying to resolve my situation and being honest in the morning.

Didn't even make it to the room felt extremely unsafe