Holiday Inn Express Amarillo South by IHG

We were not made aware of the extra expense for the pet until we got there. That was a hidden fee that needed to be disclosed at booking. The toilet in our room was extremely low. The entire cost of the room was over inflated for the the lack of amenities

The room was right off the highway,road noise kept the family up all night. It was a little dated for the price point. The wheelchair accessible room/ bathroom didn’t have a walk in/ roll in shower. It was a standard bathtub.

People were nice. Close to where I needed to go. A real nice united super market real close by. Crickets!!’

A/C did not keep room cold. Had no body wash in shower. Beds was like sleeping on concrete

We LOVED the heated pool. The rooms were spacious!

The room and hotel is very clean. I appreciated all the help I received.

The beds looked like they were thrown together not crisp like I am used to with HIE. There was a dead bug on the carpet. The handicap ramp in front of the building is crumbling which would make it difficult for someone using a walker or wheel chair.

The pool area smelled bad. The bathroom was clean but the room was grimy, blinds were broken. It was very noisy. The location was very difficult to navigate, although some of that was due to the construction.

Yes

Nice front desk people, first time staying on first floor was not impressed. Rooms were not what i expected after staying there for years

Entrance off the road was confusing.

It was very clean and staff was wonderful

Debris left in microwave. Food left in the refrigerator. AC remote thermostat not working. Tile in room loose. Dirty hallways. Broken paneling in elevator. Staff was friendly and helpful.

Clean, new building Nothing

Clean and comfy. The window shades wouldn’t draw

LOCATION WAS PERFECT CLOSE TO WHERE WE WERE VISITING! HONESTLY WE HAVE STAYED A COUPLE OF TIMES AND DONT HAVE ANY BAD THINGS TO SAY AT ALL

Yes

Very close to my daughter. The bed had issues

The breakfast would have been better if it were at least warm. The serving line does little to keep the eggs, sausage, or biscuits warm. Though there is a sign for bacon, none was available either day. Coffee was good.

I encourage anyone to go, and when you walk in, you feel a calm through your body you feel welcomed by the staff and the rooms were elegant with the lighting dimmed. It was a great experience.