HomeTowne Studios by Red Roof Amarillo West

Pricey for the condition the room was in.

If you have a medicaly fragile adult. Or any kind of adult that's not considered "normal" DO NOT stay here. They would not let my 22 year old son go to breakfast or even out of the room with out some kind of supervision. They fought with me over my esa dogs that I registered at check in. They had the numbers. The house keeping was supposed to be once a week. They came every 4 days. And pushed their way into the room. They argued over food that my kid ate and made him sick. It's wasteful throwing food away. They expected him to sit there and eat it. Even though it made him almost throw up. Don't let your dogs bark cause they complained about that as well. At check out the house keeping guy walked into our room before I could grab my dogs and proceed to tell us to get out. That he needed to clean the room. I had to grab my great Dane cause she almost bit him for walking up on me in our room with my back turned. Take pictures of any tears or stains cause they will make you pay for stuff you didn't damage. Just find another motel. If you want my advice. When I took my sons id down to show them he wasn't a child and I wasn't keeping him pinned up like one. They told us to leave. The manager couldn't talk for being talked over by everyone else. But the manager was the only one who even listened to us. Not stand there and yell at us. And expect to be listened to. Save yourself the disrespect and find somewhere else to stay. The kitchen is not worth the hell we went through.

Breakfast was supposed to be served until 9 but my husband found all the breakfast gone by 8am. Overall it was OK for the money.

The room smelled of smoke and the Continental Breakfast was almost non-existent. This Red Roof was not up to the typical Red Roof standards.

Good stay

Had to ask multiple times for them to fix my refrigerator ended up losing food because of the delay.

There was not a room available when I got there although I had reserved a room

Lela

you get what you pay for

Sheets were dirty.

Room was dirty when i arrived, cigarette burns in the comforter and had to repeatedly go to the office with key issues.

The beds were lumpy. Mildew in bathroom. We were next to a room that had a towel stuffed under the door on the outside. I'm sure it had just been fumigated. The outside appearance was run down. We were not given instructions on how to get to our room. So we wondered around.

Yes parking was ok, but cars were parked in handicap parking which did not have plates or placards for handicap. Also owner and staff constantly used those handicap spots for their own parking. Very frustrating and inappropriate.

K

For the most part

Meager breakfast. Room smelled like smoke. Pillows were awful. But the room was clean. Guess you get what you Pay for.

Had to request to change rooms. Got a dirty room with roaches.

My toilet didn’t work all week! and the couple that works up front got into a physical fight and cussed in front of my daughter all during breakfast! The room was good other than that

Two different rooms was dirty,not ready for check in. Lady in front desk was nice. But still. Thirty room was ready. But still dirty. Microwave never clean,a lot of dust everywhere,floor never clean

In comparison to my previous stay, the studio was cleaner and the staff was attempting to please the client. I was even impressed about the improvement of the breakfast quality.