SpringHill Suites Anaheim Maingate

Everything was excellent

Cons: our couch smelled like vomit, our room was at the ground floor so we heard footsteps above us. The room temperature was uncomfortable. Turned it at 73 and it was too cold. Changed it to 74 and it was too warm. Therefore, sleep was interrupted. The shower temperature changes. Often it’d get warmer throughout. Gym was very basic. Just weights and treadmill.

I recently stayed at springhill in Anaheim I usually go to element but they were booked, so I decided to get another hotel and came across this one which I’m always scared to try a new hotel outside of my comfort zone. So when I checked in everything was fine the staff at front desk did the process and when it came to pay i paid the room and she asked for a 150 for deposit paid with my card and done. Got to my room fridge was not working and microwave was broken told the night staff but no one came up. I called and went down nothing was done. Omg also the pillows are the worst no sort of comfort at all you might as well lay without it. Sofa beds were uncomfortable then around 1am my card was charged I didn’t give authorization they took 282.33 from my card and I went down in the morning and told them and they said that was for accidental okay so I next day we were out all day in Disney when we left our room is the way we left it came back clean and my husband noticed his wedding ring band and 2 bracelets were missing

Location and cleanliness The food served at breakfast, its the same every morning and fruits are not even fresh!

Everything was great.

good value nice room close proximity. the man at the desk had an attitude

the location is what we expected. we appreciated that pets were allowed. the breakfast kept our stomachs happy. the tv or internet is outdated. we were unable to connect to netflix. the other channels we were able to connect to were spotty. this was disappointing since i need the television to help me relax. the temperature was difficult to maintain. i did not like that the air conditioning unit was right next to the bed. it made it difficult to fall asleep and stay asleep.

Great room, very clean and well maintained.Ill be back again

Everything you would expect from Marriott. Excellent property, staff, location and room.

Exceptional

Superb

Exceptional

Clean and quite

Enough beds for my family! Two toilet paper rolls that were 3/4 of the way used for 4 nights. The cleaning lady was kind and gave me a new one in the hallway though.

Breakfast...yum Enough beds for my family! Two toilet paper rolls that were 3/4 of the way used for 4 nights. The cleaning lady was kind and gave me a new one in the hallway though.

Pleasant

Breakfast staff were so cheerful despite the large families and children

Everything was really nice, the girl who checked is in was awesome, so friendly. My daughter really liked her. Nice pool and hot tub Laundry was expensive

Laundry was expensive

They overbooked and didn’t want me to pay to add another night. Staff was rude and incompetent.