Extended Stay America Select Suites Atlanta Buckhead

No sheets or pillows for sofa bed, no soap in the bathroom. Everything was absolutely horrible. Would not recommend to anyone

will stay again

Inside the hotel,, the trash collection areas on each floor need to be checked and emptied more frequently. The flooring at the 3rd floor elevator needs to be replaced. The hallway carpeting needs a deep cleaning or replacement. My room was comfortable and functional, but the kitchen appliances and the cabinets need an upgrade, as does the the TV and guest portal. The desk/table was unstable, with one leg only loosely attached. However, everything did work as it was supposed to. This is NOT a bad hotel, but it needs a lot of improvement, given the price point. P.S. The Pet fee is a ridiculous and indefensible daily charge that only serves to penalize guests with pets. A refundable deposit would be a far more reasonable and justifiable charge.

TERRIBLE DONT GO HERE! ROACHES!

Location was okayish. Floor carpet felt wet. Bathroom floor coating was coming off. Moisture inside rooms. Stinking hallways. TV face was orthogonal to bed so cannot watch it while lying down.

Laundry facilities onsite Window in the room opens to let in fresh air Bathroom cabinets need to be replaced

Location Odor in the halls No Odor when you turned

Passable

Bianca I checked in the building under my google name and couldn’t still check in with the same email. So I had to do another booking and thy still haven’t sent my money back .

Bad

Location The floors where sticky

Exceptional

Nothing to like Hard to check in no front desk opened, no housekeeping to ask for stuff. There was no shampoo just 1 bar of soap. Most of places which offer kitchenette at least include kitchen items. NOTHING here. things are so old and torn down

The room was missing ice trays. The elevator didn’t work, we were on the 3rd floor. During our stay, the fire alarm went off in the middle of the night and there was no staff on the property to even go look to see if we were on fire or not. Door in the bathroom was halfway hanging on.

Every 5 minutes MARTA train is passing.

Staff sucks ???‍♂️. Hard to find staff for issues like remote control, key stop working, customer bathroom out of service...staff wasn't professional at all. Charge a deposit and wifi ...

Staff sucks

Theft will happen!

Poor

Manni was helpful when I had issues No one else was helpful at all when I had problems. The first room I was given had a messed up shower (like cracks and stains) and broken parts of the room. How did they not notice this when they were supposedly cleaning the room? The laundry facilities didn’t work - you couldn’t get detergent and the staff had no way of helping me (or just didn’t want to) When I checked out, I think the person was sleeping in the office.