Hyatt Place Atlanta Downtown

Superb

Ideal location with a gated entrance as well as a gated entrance for the car park . It is an old hotel but it is so clean and well looked after . I am fussy when it comes to hotels so I have to say this one was perfect for location , cleanliness and the staff were so lovely . Nothing everything was good .

Staff could improve

The staff the evening staff. The man from Jamaica was outstanding and needs a raise!!!! I think his name is Najer? Elevator floors were dirty.

Comfortable room. Location in downtown

Bathroom/shower really tight space. Room was excellent.

Just enough

Great location, great rooms

Staff was extremely friendly and so helpful!

excelent location in downtown, rooms clean and friendly staff

I request a receipt, 1 staff said when I will be leaving to come. When the time arrive the y told me it will be by email. Until today I received NO RECEIPT - That's for everything out there - NO SERVICE. I request a receipt and I still DID NOT RECEIVED ONE. NO ASSISTANCE! No one to direct to the parking or at the door when you arrived. Very scaring at night if you are by yourself. STAFF PROVIDED DIFFERENT ANSWERS ALL TIME. The Phone in my Room was not working. Unable to reach the reception. I request it fixed and it has never be done until the end of my stay.

Very good

Very clean and housekeeping kept the room stocked and clean Good location to the things we need to go to.

Great staff. Good location. Good value for price. Parking is limited and cost additional to room.

Exceptional

Bien

The hallways were stuffy & smelled of cigarette smoke. The exposed box springs were filthy & new ones need to be ordered. If I return to Atlanta I will not return to this hotel! The website makes the hotel & rooms look really nice but it’s the opposite!

While was there the hotel lost water, we was not offered any sort of compensation for that. We was told that we could buy bottled water in the lobby if we needed to brush our teeth. Atlanta was also put under a 24 hour boil water advisory and they didn't inform people staying here. We had to find out from the convention center. The breakfast was very lackluster this stay. The 3 other times we stayed here it was always great. This place has always been our go to stay when we visit downtown, maybe next time we'll have to find a different place.

Exceptional

Estacionamiento costoso. El horario para desayunar es demasiado temprano para quien va de vacaciones.