InterContinental Buckhead Atlanta by IHG

Ranilya at the Americano Bar and Laura at the pool where AMAZING. We have had a few recent stays at the property and the amenities and staff are impeccable. All the rooms that we stayed in are perfect every time! Can't wait to come back, thank you again for an amazing stay!

Best feature was a very helpful staff.

Clean room, exceptional service, and an overall wonderful stay. The staff was incredibly attentive and made sure I had everything I needed. A special shout-out to the pool bartender, Laura—she was absolutely amazing and made the experience even more enjoyable. I will definitely be staying here again on my next visit! ⭐⭐⭐⭐⭐

Exceptional

This was our first time back in a few years. The hotel has definitely done something because the place was spotless and the staff was friendly and welcoming. The Club lounge was fantastic and everything was great and calm. The only thing I didn’t like was the bar/restaurant connected to the hotel. The food was great and bartenders great. But, when you pay for high end food and drinks nobody wants to listen to someone else FaceTime, watch a video or talk loudly on their phone. The bar was a cool vibe but this lady ruined it. I wish a dress code was enforced because if you can afford to come to a nice place then you should know better than to wear a profanity shirt. Otherwise it was great.

Exceptional

Clean room and all the art

Unfortunately, the in-room experience and late-night service didn't quite match the luxury price tag. The drain in our bathtub was broken, meaning it wouldn't hold water or stay full. Additionally, we tried to order late-night room service, only to find out it wasn't available at all. For a property of this tier, you expect fully functional room hardware and 24/7 dining options. The staff and the lounge perks are wonderful, but room maintenance and late-night food availability definitely need improvement.

We loved the room! Everything was very well clean and even the whole hotel was nice! The workers there was all nice and friendly! Anyone that’s a adult that wants a nice get away it the right place to stay! The only thing that brought a sad face to me and my husband was the fact that we paid $600 for the club lauge and come on! They literally had finger foods that you could get from Walmart for wayyy less than that my husband an I was excepting a way better snack bar for the kids and my son did not like the chips bc those was not real chips we talkin like Doritos or Cheetos and when my kids got hungry they didn’t serve snacks all day for the kids it was only for like 2 hours and then they put it all up so think about it… 2 hours for a snack lounge for kids and yall only had ham and fruits nothing for the kids to really snack on that food snack was mostly made for adults not kids so I felt that $600 was a wayyy rip off!

All the staff were so nice and welcoming. Definitely makes a difference working in customer service. Sadly not always a common experience.

Sadly the beds /pillows were absolutely terrible Prioritize was lovely Americano restaurant was excellent say well as the staff we had three meals there all excellent Beware sun leaves pool area at around 230-3pm which is a negative only because we chose this property in. Part due to the pool and ability to hit he in the Atlanta sunshine Overall a decent stay but sleep is crucial and we didn t get much

The time and environment was amazing

The courtyard was green and quiet. The staff was very professional and helpful.

Welcoming staff.

Loved everything and location

Very clean and helpful staff

Exceptional

Exceptional

Exceptional

Clean and tidy; the staff was very well equipped and helpful. The hotel feels 'luxurious' certainly. However the design is a bit odd throughout the lobby and main spaces - they feel a bit disjointed. The menu at the bar for dinner was interesting - too small to have good basics. Too funky really - even the cocktails were a little too odd. That would be my only complaint.