Renaissance Concourse Atlanta Airport Hotel

Pleasant

Exceptional

Location Restaurant staff must have been new- very slow & unaware of clients

Hotel is currently under renovation. The staff was super helpful and friendly. The room was clean, but no microwave, and all it was only one outlet for a charger with no box, so I had to juggle charging my phones. Breakfast was good there also.

Exceptional

Excellent hotel but the restauran was slow good service but be prepared to wait.

They were very nice and helpful in the restaurant (which raised my eval to okay) The fitness center had decent equipment but no wipes to clean anything, so I didn’t use it

Loved the bathroom renovations and loved the balcony view of the runways. The hotel staff were amazing and the breakfast at the restaurant was sooo good! Valet service and staff were great and so friendly! Fresh lemonade and popcorn in the lobby was so fun and convenient. We had the best stay!

Close proximity to the airport.. N/A

Room was clean, bed comfortable, most staff friendly or helpful. The ability to store my belongings safely. Not enough handicapped parking. No assistance with luggage from long walk-in parking lot for disabled. There are no bottles of water in my room. The restaurant experience was a complete disaster. Our group literally waited hours to be served chips and have our orders taken. The wait for our food was equally long. The bar was short staffed, and one of our members had to assist by taking orders for our tables!! One waitress was horrible to staff, and the manager Folo seemed irritated with our group. It took over 1 hour just to get our bills, and it was a circus trying to pay. Never again!!! We were going to leave and go to Spondivits and then the staff suddenly says we can be accommodated. But just left us waiting, and waiting, and waiting. The carpets in hallways make it difficult to roll luggage.

bar confusion over which Renaissance hotel I booked at airport. Went to the wrong one first

Exceptional

Great

Exceptional

Very clean and staff was very friendly. We had a balcony room that over looked the runway and could watch the planes take off even though we were right next to the airport with runway view the room was quite will definitely stay again

Very good

Closeness to airport and watching the planes the night before leaving for our trip Nothing

Very good

Great place to stay

Pleasant