Super 8 by Wyndham Austin/Airport South

This property is in desperate need of maintenance and solid house keeping. From a lack of towels, to garbage on the floor of the room, to non-functioning equipment, it is hotel in need of TLC.

Very good

Pleasant

The location in the city. Walking into the room it had a horrible smell. The lady at the front desk kindly gave me fabreeze after which I coughed and sneezed most of the night. The chair in the room was stained so badly. The room is dusty. The sheets had stains so I actually slept in my regular long dress and robe that I arrived in and tucked my feet into it. I didn't really sleep. There was a couple roaches and a mosquitoe. Definitely wasn't worth the $80. There was noise in the hallway.

Very good

Housekeeping pounding on the door at 9:31 am Hot water

There was garbage on the floor of the room and the jacuzzi did not work. There were insufficient towels and toiletries.

Me gustó mucho, la atención del personal y la privacidad, muy bueno totalmente, gracias

Todo bien limpio buen servicio

Meh Meh

Exceptional

Value for money, I used the business center for meetings, that was a great benefit. Breakfast can have more options, but it was decent overalls. Waffles, cereals, yogurt, coffee, tea, juices .

Some staff member entered room while ,the do not disturb sign was on outside door hanldle , and toilet seat was broken. I advised morning clerk and nothing was done about that during my 4 day stay.

Todo me pareció muy bien, excelente atención y buena privacidad, gracias

The only good thing about the hotel was the location was close to my acivities there in Austin. This hotel was not pleasant at all. I arrived to Austin early on Thursday (1:30). I went to the hotel hoping to do some work in the lobby and use the restroom before my check in at 3. When I tried to go in, the door to the lobby was locked. They had a phone to call the receptionist and I asked if I could use the restroom, She said no. I then asked why, she replied with “they are cleaning it”. So then I asked if I could come into the lobby to sit and do some work on my laptop, she also said “no sorry, there is nowhere to sit”. I could clearly see two chairs in the lobby where I could sit. So then I sat in my car and did some work until 3, and walked in to check into my room. I had completed a pre check it from the email the hotel sent me, and it asked for basic info, but never gave me a choice to pick a room, but on the notes at the bottom I asked for a first floor room. I comopleted the pre check in on the 25th, and my check in date was the 28th. When I check in, I ask for a 1st floor room, she says that I requested a 3rd floor room with the pre check in. She says that she doesn’t have any 1st floor room available. I do not understand how that is possible, I was the first person to check in. After asking for 3 times, she finally says she will move someone else around and proceeds to get me a 1st floor room. The first towel I tried to used was stained, washed but had a large brown stain, so I used the second towel. The next day when I showered again, another new towel also had a stain, so I then again used the second towel. The breakfast was minimal with a waffle maker and a small fridge with some small bread items wrapped in clear wrap. I didn’t bother getting anything, did not look appealing. I will definitely not be booking this hotel again.

Superb

Pleasant

❤️

Location Rude front desk lady after I checked in online did not matter Having to walk the stairs to the third floor w no apology Coffee was bad

Rude front desk lady after I checked in online did not matter Having to walk the stairs to the third floor w no apology Coffee was bad