Tru by Hilton Austin Airport, TX

Good location close to airport, bad lighting outside in parking. Poor parking availability. Hotel cute, rooms nice, but bed was terrible. Mattresses need replacement as they have noticeable dips literally all over. Would not choose here again.

Clean room, close to Austin International Airport. Free shuttle to and from the airport.

Simple , nice and clean!!!

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iI did not like paying for parking especially since they did not cover any damage or theft of the car or breaking - so what am I paying for a parking spot???????????

There was a strong odor of Febreze in the lobby and a musty odor in the hallway, but the room didn't have either smell. The room was reminiscent of a dorm room. The whole place seemed geared toward a younger customer, maybe high school age. Older people who don't have to have their egos stoked 24/7 can be put off by some of the nonsense. The comfort and convenience of the place overrides the ick factor somewhat. I loved that there are USB ports and receptacles galore. The breakfast is probably the best I've seen in a hotel and the lounge/breakfast area is very comfortable. I did not appreciate being gouged $10 for parking or that the "free" internet requires all your personal information to access. Again, that comes of being older and wise enough to know what they are going to do with that info. This hotel would be ideal for the kind of person for whom it was obviously designed, but in spite of a really good night's sleep, I wouldn't stay there again.

Was a quick 1 night stay. No issues other than the person working the desk advised us that there was a $10 charge for parking. Web site said it was free. I never was charged the $10 so I guess it all worked out.

Front desk attendant was friendly. Clean room and comfortable bed. Room faced highway and was a little loud. AC unit was very loud. Breakfast was not ready at 6 am (as advertised), so we weren't able to eat anything before heading to airport. TV was a great size and we appreciated having access to HBO Max. Convenient to airport and provided shuttle service every 1/2 hour (we had a rental car and didn't use it). Pleasantly surprised for the price and would stay again.

We got into the room after walking in from 100 degree day to a 78 degree room, which sounds cool, but is not. Turned air down to 60....nope. Power went out in middle of the night so it was a miserable night sleep.

Great breakfast. Coffee hit the spot

I required an accessible room, and it was totally compliant with ADA regs — except I’m only 5’ and almost needed a step stool to get into bed! The rooom was spartan, but the staff were delightful. I needed a bench in the shower and there it was. The lemon-scented soaps were anchored, but in these days of austerity, that could be overlooked. The doors weighed a ton, but I suspect that had to do with fireproofing. Would I stay there again? Yep.

Everything was good and clean. Only thing I will suggest is, keep the lobby Coffee and the water a bit hotter.

Excellent and fun hotel! Great gym and lobby and room amenities !

Rooms where clean. Staff waa friendly

Great place to stay for an early next morning flight out of Austin.

Check in was rough. The system was down. So staff took my credit card and ID and went to a different area. That made me very uncomfortable. So with the system being down the key cards did not work. So every time we went to our room staff had to let us in. The air in the hallways wasn't working so it was hot. The air did work in the rooms. I would not stay in a Tru by Hilton again. I expect more from that brand.

Great location

Very clean. Friendly staff

It was a nice day and they got me off on time to the airport as planned thank you

Very combed and dark room at night