SureStay Hotel by Best Western Buena Park Anaheim

No chair, shampoo

Good location

HAD A HORRIBLE STAY! The best part of our stay was the housekeeping staff. They were friendly & definitely overworked. But my stay was the worst. I'm handicapped and was given a 3rd floor room which normally would have been ok BUT . . . THE ELEVATOR BROKE 5 TIMES OUT OF OUR 6 NIGHTS STAY. Another guest even got stuck inside when it broke. No microwaves in the room. 1 very tiny trashcan for the bathroom & room combined. It had a very odd smell, not horrible but very distainful.

Location is in a great area.

it was very clean and nice hotel everything was excellent.

The hotel room is so old they had yellow old mattress ox spring. no the brown wooden mattress box as pictures we could hear what people where talking and doing during the night. People fighting outside the hotel screaming to each other. As general not as described the counters were wiped for it look like an old cleaning rags.it smell horrible as well So disgusting… I almost left in the middle of the night.

La habitación apestaba a marihuana , las paredes estaban super sucias , es la primera vez en mi vida que abro la cama y tengo que matar 2 arañas, toda la noche estaban sonando las cañerías del baño, el desayuno es una broma de mal gusto

Staff were excellent. Room was clean. Bed was not so comfy. Thin pillows and thin blankets. Breakfast was ok. Fresh fruit, cereal, oatmeal, coffee, toast. Grab and go style. They did have orange juice and apple juice as well. Wish they had a waffle machine and boiled eggs. Parking was good.

The room is not that clean and there’s consistent sound the whole night.

Not go through proper procedure in asking for idenit

Location and hotel

Booked same day, service was great, room was clean and spacious.

I was a little disappointed in their breakfast usually Best Westerns do a better job with their breakfast.

Very clean rooms! Staff is very helpful! Perfect for a beach vacation! Parking can be a little difficult but we did park on the property each and every night

They offer free parking. The elevator to go down doesn’t work.

I had a great stay staff all workers were very helpful and understanding

The elevator did not work so we had to lug all our luggage upstairs. Also the breakfast was not really breakfast. The toilet wasn't working and my brother had to come fix it. Also the tub was leaking.

Free parking was amazing

Acceptable for the price range

Smelled terrible. Really needs an update .