Holiday Inn Express Hotel & Suites Cedar Park by IHG

Little run down but staff was friendly.

Check in was very quick and easy. George was very easy to talk to and made you feel right at home during check in. The room was nice size and clean.

Breakfast really good and room clean and good space, professional staff

Friendly staff and great breakfast!

Room was clean and comfortable.

Clean room exelente customer service and breakfast, really good

Our one-night stay at the hotel was very pleasant. The establishment was clean, and the staff members were friendly and accommodating, meeting all our needs. We even purchased snacks from downstairs for our dinner.

Very enjoyable overnight stay. The staff were helpful and friendly, room and property was clean, breakfast was fresh with plenty of options for both hot or cold breakfast dishes. We stayed overnight on a Sunday leaving Monday morning. The only negative I could find is that there is only one elevator. If busy, that could probably become very slow. But everything else was outstanding. If in the area again, I’ll definitely be back.

My stay was great the only thing I had to do was get bedding for the sofa sleeper. Have the bedding in the room for the sofa sleeper.

Front desk was not hearing our concerns and no prior checks and cleanup was done. Very bad. Pls avoid if you are going with family.

Clean and comfortable. A little tricky weaving through the gas station to get to the entrance. Convenient to everything. I would book again.

Window privacy blinds did not work; we reported to staff, but they were never fixed. The room had a stale smell.

Best hotel stay in two years!

After staying at the Motel 6 hell, the Holiday Inn Express was actually paradise. Very comfortable bed and soft Linens. The lighting was great. The breakfast was also really good.

It occurs to me that people mostly write reviews when they absolutely love something or are wildly angry. So, I'll weigh in here to fill in the gap. Shut your eyes and imagine a suburban Holiday Inn Express on a busy road. This hotel is exactly what you are picturing. It is clean, quiet, and safe. I liked the pillows. There is a Dairy Queen next door and a really excellent donut shop across the road. The staff is pleasant. Breakfast has hot and cold options, and it's okay! Five minutes after leaving this hotel, there is nothing in particular you will remember about it. However, it was $110 per night, and it absolutely gets the job done.

George was amazing!!!

The front desk changed the price multiple times during my stay. For 6 nights I was quoted different amounts ($840 online, then $1250 at the desk, then about $900). There was no clear explanation of the rate. After checkout, I found multiple charges on my card that do not match my stay. I was correctly charged for the stay (~$1,739 + $253), but there was an additional $959 charge that could not be explained by the staff. This looks like a billing error and lack of control over charges. I had to open a dispute with my bank. Be careful and always ask for a final itemized receipt before leaving.

We had a late check-in and the gentleman at the front desk (Keith I believe) was very helpful. Made our stay very pleasant.

Location and parking were good. It was dirty and dingy. Far below what Booking rated it at. You could tell it hadn’t had a thorough cleaning in quite some time. Wall moulding were peeling and falling off. Corners of the walls had dirt and grime. I had specifically booked for two queen beds and had sent a note to the hotel weeks in advance that I was walking with assistance and requested a room close to the elevators and that we were arriving very late due to a late flight. The first room we were put in had a king bed but was close to the elevator. I had to travel back to the front desk where I was told that the only queen room remaining was at the end of the hall which required a long walk. I didn’t have a choice at that point as we needed two queens. I will note that a very nice woman called the day before our stay to confirm that I needed something close to the elevators but once I showed up at the hotel, she wasn’t present (different shift I’m sure) and the man present had not seen or acknowledged the request that had been made weeks prior. I would not return to this hotel unfortunately.

Location and clean The smell of the rooms