Holiday Inn Phoenix - Chandler by IHG
About Holiday Inn Phoenix - Chandler by IHG
Featuring an outdoor pool with terrace, this Chandler, Arizona hotel is a 25-minute drive from Phoenix. Arizona State University is 15 miles away. Ocotillo Golf Resort is less than one mile away. Featuring free Wi-Fi, each room provides contemporary white linens, a flat-screen cable TV, a spacious desk and free toiletries in the private bathroom at Holiday Inn Chandler. Coffee-making facilities are also provided. Chandler Holiday Inn features a 24-hour fitness center. A poolside hot tub can also be enjoyed. Serving breakfast and dinner, Ponte Vecchio Café is on site. Room service is available from 6 am until 9 pm. Arizona Railroad Museum is 3 miles away. Phoenix Sky Harbor International Airport is 20 miles from Holiday Inn Chandler.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
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Location, breakfast and pool The property was under construction so there was a lot of dust. Other than that, it was very comfortable. Breakfast buffet was
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Remodeling going on should make that known prior to booking very dusty and rooms were somewhat finished. Rooms should be discounted during a remodel
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I have stayed here several times before it was fine. But will not be staying here again.
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You never told me that I was booking a hotel with 2 of the 4 floor under remodel. They told me you guys never communicate. I have booked a lot from you and this was a terrible experience. Bad enough for me not to use you again when I finish with my current bookings through you. By the way when my tv didn’t work they told me I could check out and find another hotel.
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needs a renovation. Room rugs had stains, ceiling had a hole that wasn't finished.
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Good
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the property is under construction / remodeling, i wish i cuold have known in advance and booked elsewhere. No one whants to spend $154 a night for this.
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The property was under construction a lot of noise-this bugs did not from water being shut down. Dust everywhere from chipping up old tile- and I paid full price to stay there.if I had known about the construction I would have found some where else to stay.
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Superb
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location was important otherwise would have cancelled we found ourselves in the middle of major renovation - they were nearing floors down, placing new floors, walls were stripped off, the buffet was not accessible, the hotel continued to function without warning to incoming guests. All days - in the middle of remodeling. Dust everywhere. elevators not working. And no refunds or discounts. there is first for everything - this was our first terrible experience.
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They are remodeling, so there is a lot of dust, and the rooms smell musty.
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When I called to see what the hotel would do as a result of the noise, limited elevator access etc, the attendant said all they would do is cancel my reservation! Not even one hint of apology! My friend who lives there and recommended the property said he will not let any visitors stay there again. I have complained via the surveys you provided and no response from there either!
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Superb
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Construction thru out the hotel. Bedroom shower constant drip, air condition rattled all night . Beds were comfy .
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The lobby and first floor were in the midst of having a new tile floor installed. As the tile was being cut, there was dust and some noise. The room we had on the third floor was very nice, both clean and quiet.
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Breakfast was decent but the dishes and table were covered in dust. Our room had dust, the elevator and walking paths were layered throughout the hotel with dust. The contractor on site failed to sweep or vacuum. I almost feel like it was a violation for the hotel not having the property cleaned up ICRA..... the dust was bad im glad we only stayed one night.
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Exceptional
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The staff were thoughtful, responsive and very pleasant. In spite of the Hotel being updated, the area was very well maintained. We would stay again. Thank you all.
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Beautiful Property
