Hilton Charlotte University Place

the room was pretty clean and looked good. the only problem with the room i would say is the loud ac and the bed was very hard. almost felt like laying on wood. also, breakfast is not complementary. when i checked in and was told about breakfast, i thought each guest got free breakfast. instead, i was charged $23 for just grits, eggs, and bacon. if i had known breakfast wasn’t free, i would’ve ordered a better meal or just wouldn’t have gone…overall i give this stay a 6/10. they also charge $10 for parking.

I always book this hotel when I visit Charlotte! It’s the perfect location. There are a bunch of dining options around the area and they have a beautiful pond right outside the hotel. The rooms are always clean and you can log into streaming services on the TV which is a plus. The pool is clean and they have towels on standby to use. Definitely recommend booking. Only downside is you have to pay for parking now but it’s not an extremely high rate.

Great Stay..

Very good

Great easy stay

We stayed for the weekend and had a good experience. Very busy with wedding season here and Juneteenth activities. Pool was very nice and clean. Our refrigerator wasn’t working so we called the front desk. It never got addressed so we filled bags of ice from the ice machine to keep in there to keep our items cold. Bed was Ok, but not in any way plush. Staff were friendly.

The iron had been dropped we think. The staff took care of us and accompanied us.

Always enjoyed my stay here

Great location and quiet.

Very nice staff, everyone spoke and smiled when passing, rooms and hotel clean

Good location. Easy parking. Good amenities. Quiet

clean room.

Great overall, central location, lots of restaurants near by, security on site

Pleasant stay with clen rioms and well maintained property

I didn't like the fact I had to pay for parking. I hv started at this hotel a few times and never had to pay for parking. Also when I booked on booking it never said anything about paying for parking.

Exceptional

The hotel was great!!! Beautiful grounds, lots of amenities. The only issue was I was charged for parking, which was supposed to be included. Not a fan of paying for hotel AND parking.

I was to get breakfast with room didn’t provide and room service never came

Great location great staff service

Then hotel was clean and the staff friendly and helpful. Disappointed about the lounge being remodeled and there is not a welcome gift or ready made drinks or beer. They do have soda and juices available. Breakfast was pretty good. The bed was firm to medium. It was more firm than I like but not a bad bed. View was nice from 12th floor. Restaurant offered vegetarian options, yay! Super close to shops and food. Enjoyed our stay!