Hilton Garden Inn Charlottesville

Enjoyed the breakfast

Good location to downtown,

Everything was great. Clean room and perfect.

Did not eat

This hotel is a little dated and the furniture needs up grading. But the bathroom design, with 2 hooks for hanging towels is better than hotels costing twice as much. We had a suite and found the room very comfortable. The sleeper sofa should be replaced because of visible stains and I didn’t really want to touch it.

The hotel itself was decent but all that doesn’t matter because of the house keeping. Upon entering our room the toilet paper rolls had questionable brown/red stains all over the rolls in the holder & a 2nd roll looked like it had been dropped in liquid and replaced to let it dry out!? The bathroom light had 2 lights with 1 bulb burnt out. We contacted house cleaning who changed out the toilet paper but not the light bulb. Upon returning for the night I noticed the sheets did not smell clean. I tried to sleep anyway thinking it all in my head. However the next morning when I pulled back the sheets ( the side I did not sleep on), I noticed dirt(?) or worse in the bed!!! I had in fact slept in previously used sheets. I asked that all bedding be replaced before the 2nd night. Upon getting into bed there was a noticeable cleaner smell so I now know was not in my head. I’m disgusted that I slept in someone else’s dirty sheets!! Finally the light bulb was changed but bathroom has no fan for steam from showers? What the heck? Don’t All bathrooms have fans? The room was either too cold or too hot. I’m sorry but this hotel was almost $500 for 2 nights & I slept in a dirty bed!!

The staff were all great. Our room was clean and comfortable.

Staff helpful with recommendations for local places to dine. Very nice outside relaxation area with fire pit. A large pond was out back making for a nice place to sit and relax in the evening.

This hotel was very conveniently located. The staff was excellent, and the breakfast they serve, made to order, was well worth the $8.00 pp. on the down side, it could have been a little cleaner. It wasn’t bad but it wasn’t great either.

The room was right by the elevator which worried me, but is was so quiet all night!

The bathroom could have been cleaned better.

Will definitely be back

Great place. Nice dining.

Nice hotel. Staff very friendly.

The room was ready a little before our check in time and was clean and spotless. The front desk was helpful and friendly.

The setting was so pretty. Nothing.

The interior of the rooms is old and worn. Hopefully the updated lobby is a sign that the rooms are scheduled to be updated next. Housekeeping is questionable as one of my pillowcases had a stain and the sheets smelled like hand lotion. Told the front desk about the stain and was told they would make housekeeping aware but that was the only effort made to make it right.

Very clean place what we always expect from Hilton. The pool and hot tub is a little small but is still an extra thing to do. Our bed was not the best and needs to be replaced. It was saggy and ripped on the bottom. Great location for a quiet stay. Great walking trail around the pond. Not a lot of restaurant choices within walking distance. Simple restaurant menu at the hotel. All in all a great place and that is why I gave it a 5 star.

Great but the staff could use some greeting training at the front desk

There's a nice walking path with a couple of ponds right by; great for a stroll. They have a small pool and a decent sized hot-tub. I ate and drank at the bar the first night; the Bartender was very kind and the food was good. The bed was really comfortable, so sleeping was easy. The blackout curtains worked really nicely. Will definitely stay there again next time I need to be close to Pantops.