Comfort Inn Chester - Richmond South

They are having renovations. No pool. No breakfast. Only 1 elevator works. 1st room tv, a/c, fridge did not work. Second room was all good except tub did not drain. We have stayed there a few times but that over a year ago. If we knew they were having construction we would have stayed elsewhere. From now on I’ll call the hotel before I book & if they are having construction we will stay elsewhere.

The bathtub was stained black. The elevator by our room was broke. We had to walk to the complete opposite end of a long corridor. There was food on the floor in the elevator. There was food and debris outside the entrance on the sidewalk. There was no free breakfast as advertised. There were holes in the walls and ceiling. I would not stay at this hotel again. We stayed in a comfort in North Carolina which was far superior to the Chester hotel.

If you want to contract a disease or ever want to know what jail feels and looks like! Definitely book this place. They also have vending machines filled with Doritos only and they also have a gorgeous pool with no water in it as well as caution tape all over the hotel. The place is absolutely disgusting. They shouldn’t even be allowed to let people stay there absolutely disgrace..

Don’t never stay at this place. It’s run down bad. Water leaks. Only one elevator works for 5 floors . Pool has never been cleaned and open. When you take a shower takes about 4 hrs for the water to drain.

rooms and property needs maintenance

The hotel does have some age. The staff was excellent especially the old lady who was in the breakfast room she made sure we had everything. The house keeper on our floor was good too. She made sure we had towels and rags. The wife and I will stay there again.

Dirty smells like smoke and weed

I left a pair of crocks in the bathroom accidentally after checking out. I called back and was told by the front desk that they were not turned in by housekeeping. The room smelled musty. It was not my best experience at this hotel

This hotel was a catfish. Breakfast terrible, Rooms filthy stains on carpets, bench, and chair. Mildew from vent of ac unit, No water in the pools, Pool chairs stacked, and elevators realer of graffiti and urine. Very unpleasant stay for my children and I. Looks nothing like the pictures.

Excellent

Hairs in the bath tub. Bath tub dirty. Bad repairs previously made to the bath.

Room was ok but the air filters were disgusting, only 1 light worked in the bathroom, had a hot tub that did not work, pool was empty, kitchenette sink would not turn off, we had to get under it and actually cut the water off. Trash outside and a very strong smell of weed. Will not be staying here again.

Breakfast

BEWARE June 1,2026! Room was super dirty it looked like a crime was made there. What looked to be blood on floor. Sheets were dirtyyyy, walls, door, curtains, everywhere you turned dirty. I cancelled instantly, front desk person did not help had an attitude and wanted to change our room. I was traveling with my 2 small children. Do not go here!

Everything was dirty and disgusting. Broken shower handle dirty floors

Ran out of breakfast before 9:00 am.

The biggest issue was the elevators being out of service from Monday through Wednesday. Having to constantly walk up and down to the third floor was already frustrating, especially after long workdays. To make matters worse, on Monday evening when I returned from work, my room key suddenly stopped working. Since the elevator was down, I had to walk all the way back downstairs only to find no one at the front desk. I waited approximately 15 minutes for assistance and even called the front desk phone three separate times hoping someone would hear it, but no one ever answered. The cleanliness and overall upkeep of the hotel were also unacceptable. There was dirt and debris all over the floors for at least two days from construction workers’ boots, and it clearly was not being cleaned properly. Guests were also allowed to leave trash bags in the hallway, which caused a horrible smell every time I walked out of my room. The complimentary breakfast was another disappointment. The potatoes were stale and did not seem fresh at all FROM SUNDAY - WEDNESDAY! Overall, the customer service, cleanliness, maintenance, and overall guest experience were very poor. This stay was incredibly inconvenient and frustrating, and I would not choose to stay at this hotel again.

dirty floors, dirty elevators

The breakfast was ok .

Very run down, the carpets were sticky, paint peeling, whole building was in disrepair.