Congress Plaza Hotel
About Congress Plaza Hotel
Directly across from Millennium Park and sitting on the iconic Michigan Avenue, Congress Plaza Hotel offers elegance, luxury, and history in the heart of downtown Chicago. This historic Chicago hotel offers stunning city and lake views, on-site dining options, and free WiFi. Offering a mix of contemporary amenities and classic, historic character, each room at Congress Plaza Hotel features high ceilings, expansive bathrooms and a flat-screen cable TV. Coffee makers, working desks, and ironing facilities are provided in each room. Some rooms offer separate living areas and family-friendly bedding layouts. Rafael’s offers a menu of American classics, coupled with creative seasonal chef specialties for lunch and dinner. For breakfast, guests can start the day off with breakfast at Gazebo or grab a drink and watch a game on the flat-screen TVs at the Congress Lounge, which offers city views and comfortable leather couches and chairs. A 24-hour fitness center, barbershop and same-day dry cleaning and shoeshine services are available on-site. The hotel includes 23 contemporary venue event spaces, including the infamous Gold Room, dating back to early 1920's Chicago. Room service, a business center, and multiple seating areas are also offered. Congress Plaza Hotel is within walking distance from Chicago must-see attractions such as the Art Institute of Chicago, Buckingham Fountain, and Lake Michigan. Shops, dining and entertainment on the Magnificent Mile is only 10 minute's walk. Navy Pier is only 2 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
-
The location was perfect for our visit. Staff was friendly and knowledgeable. Great towels too! Room smelled musty. TV too small for the distance from the bed. A note card in the bathroom stating new towels aren't supplied daily. Need a second garbage can
-
Right on Michigan Avenue near a lot of eateries and shops I did not like the pedestal sink only in the bathroom. It was hard to get ready.
-
The location was excellent. Near good restaurants and tourist scenery etc. The room had no mirror except in the bathroom. The toilet would run off and on. The floor would creak at spots.
-
Distance from soldier field Size of room, comfortability for the price.
-
The bed was comfortable and the bathroom has good lighting to get ready The online pictures DO NOT look the same in person. White comforters would be preferable, and there was a slight smell in the atmosphere.
-
The location is great We are promised a 3 o’clock check-in. The room still wasn’t ready at five. The manager miraculously made a room appear and put us in a room that was disgusting at the end of a hall that had other rooms chained closed.
-
Pleasant
-
Very good
-
Exceptional
-
Pleasant
-
Good location Very expensive
-
The pricing was very good for the location that the hotel is in As soon as we walked into the property, it was a type of old smell. The hallways need to be updated when we walked into a room. It looks nice but up on inspection. The beds are horrible. The TV is small. It doesn’t have a microwave and they put empty display boxes of soap in the bathroom definitely need to do better with the decor in the room and change the beds because the beds were very uncomfortable. They were hard like you were laying on a cardboard.
-
The property is super close to so many things which is great for out of towners like myself The parking situation is HORRENDOUS!!!! The hotel will tell you to park in the lot behind the hotel but fails to tell you that you can’t leave the lot once you park there or it invalidates your ticket and you have to buy a whole new one(which is 60$/day). And when asked if there is any other areas to park near the hotel, they just kind of shrugged their shoulders and said to drive around and look for some. They also do not tell you ANYTHING, and I mean ANYTHING, about parking unless you directly ask them. They were less than helpful when I approached with questions about the parking situation and just told me “we don’t have much to do with the lot back there sorry” and that was the end of it. It was BEYOND frustrating for someone like myself who doesn’t frequent the city and had no clue the parking situation was this horrible. The only person who was helpful in the situation was one of the parking lot employees who explained the whole thing to me. This is something that needs SERIOUS work.
-
Very good
-
I liked how close everything was to us No pool and never got my room cleaned
-
Exceptional
-
Awesome location. Close to trains and attractions AC was weak, barely blew any air out
-
Very poor
-
Exceptional
-
Bad
Frequently asked questions about Congress Plaza Hotel
Does Congress Plaza Hotel have free Wi-Fi?
Does Congress Plaza Hotel offer parking?
Does Congress Plaza Hotel have meeting spaces, conference centers, or conference rooms?
Does Congress Plaza Hotel have a fitness center?
Where is Congress Plaza Hotel located, and how walkable is the area?
What's nearby
- Chicago Merchandise Mart 1.1 mi
- Mccormick Place 1.6 mi
- Midway Airport 9.0 mi
