Hampton Inn & Suites Chino Hills

Breakfast was good. Hotel was clean and I felt safe! Bathtub in my room needs to be resurfaced.

Very attentive and friendly staff.

Everything was good Nothing, just the ice machine on 2nd floor didn't work, but not a big deal, I got ice from 1st floor

Great place to stay. You pay a little bit more but you get a safe place great for families.

Plenty of parking, the room smelled fresh and clean when we walked in, the lobby was clean, we were greeted with a smile. Check in was easy and quick. They honored my request of lower floor. The location was ideal, plenty of gas, food and shopping walking and/or near by. The breakfast was great, lots of options and lots of of seating. The room had no drawers to place clothes. We hung up most as we were there for a funeral and kept them in the luggage.

the basics.. fine for travelers the quiet

I always stay at the Hampton Inn when I visit family & friends. The staff is very helpful and always accommodating. Great location for restaurants, shopping & freeway access.

The staff reached out to check on us during the stay multiple times, which was nice. Our room did need a little fixing, but wasn't a big enough of a problem to request a room change or need them to come in. The bedside light kept flickering, but we didn't need to use it as there are plenty of light options and I prefer natural lighting anyway. The water didn't fully pull up into the shower head, since most of it was still coming out of the spout, but there was enough pressure to still take a shower. The fitted sheet they put on was too small for the king bed, since it kept popping off when I woke up. We just fixed it and everything was fine. The room was nice and clean, so the things we noticed didn't bother us enough to have them come and fix it during our stay. We let them know upon checkout what we saw, so the next guest could

..

Front desk manager was apologetic and moved me rooms.

Breakfast was very good. Coffee in the lobby was the best ever Plugs in my room didn’t all work and the clock was so old the plugs didn’t work in that either. Need to have usb plugs or more up to date. Bath towels could have been bigger and softer otherwise my stay was perfect

Breakfast was very good. Coffee in the lobby was the best ever Plugs in my room didn’t all work and the clock was so old the plugs didn’t work in that either. Need to have usb plugs or more up to date. Bath towels could have been bigger and softer otherwise my stay was perfect

Check in was easy. Breakfast was great! It was very quiet and clean.

They didn't really care about my request. I asked for 2 hours late check and they refused and said only one hour and any thing more than one hour they'll charge an extra day. And although I'm a hilton owner they still refused to give me that extra hour.

Very good

Superb

The comfort!! I hope u have her name right, but hotel employee helped us in a medical need and we want to THANK HER!! Our son was having an asthma attack and she jumped in and focused on our needs!!!

Todo bien excepto la alberca y jacuzzi no funcionan y no lo especifican a la hora de reservar. El desayuno muy bueno .

Room was clean, but was comfortable, but it did squeak. Also toilet made a lot of noise after flushing, which woke me up when my partner was using the restroom in the middle of the night. Other than that I really enjoyed. We had a good experience with this staff. Breakfast could use some healthier options.

Clean comfortable easy check in.