Microtel Inn by Wyndham Atlanta Airport

Superb

Exceptional

Disappointing

Bad

The fact that I accidentally did 2 bookings and the owner made sure that my $73.62 over payment was refunded. No breakfast even though it was advertised that they had it and the channel selection on the TV wasn't very good.

Every thing

Good

Didn't like anything there

24 hour laundry Need more breakfast items

Bad

Absolutely nothing! The entire facility needs to be gutted and renovated.

Very poor

Good

I like the location of the property. It is close to a lot of places. My room needed it to be clean again. My bedsheets were dirty. There was hair in the bathroom on the toilet.

My room needed it to be clean again. My bedsheets were dirty. There was hair in the bathroom on the toilet.

The shower pressure was amazing. And as far as getting to things it was decently located. The first day we got there it took 30 minutes to check in even though I checked in via the link texted. And they changed our room after telling us they didn’t have the right one prepared. We also went the whole weekend without tv because they refused to fix whatever was wrong with it. They also didn’t provide any WiFi information to make it easier to stream. Additionally the breakfast that was advertised was cereal, oatmeal, and bananas.

When I was in the hospital with a heart condition bob gave my money back to me and that was nice after thst I fell and sprained both ankles right in front of him and his wife he never offered to comp a room or anything even with the very uneven tile that I have photos of and in motherday weekend his staff lied to steal money from me my mom died from covid my name is leshauna rollins I had to pay to sleep someplace else because his staff is a liar I want my money back I was bot given a room key or allowed to register

Had to turn the toilet valve on to flush and it ran occasionally during the night which must have been why. HVAC was good but not quick.

The motel is clean and functional. The room is small, but if you are just there overnight between flights, it is all you need. The bed was comfortable, and I really appreciated having a microwave in the room. My gripe is the airport shuttle. It stops running at 10pm, so I had to take a Lyft -- $17 before tip for 1.6 miles! I was told the shuttle starts at 6 am the next morning, but then found out that it starts at other hotels at 6 and gets to the Microtel a bit later. 10 - 15 minutes can make a difference for a flight. But all worked out okay.

Staff took long time to find our reservations. They claimed first they don’t have reservation. We had to argue and do multiple calls and finally they were able to find the reservation. Also we had 4 bags and no one helped or told us about a cart to use to bring bags to the room. Very unhelpful staff.