Homewood Suites by Hilton Columbia

Very good

Very good

Exceptional

Clean, great location, easy access to the highways and byways.

I liked how close it was to the zoo. I liked that there was a complimentary breakfast. Never stayed the first night thought because how dirty the rooms were. My room was disgusting, it was on the 2nd floor. They gave me a new room, it was still dirty, gave me another one, it was also dirty. Both of those rooms were on the 4th floor. I had to go to a different hotel.

Breakfast was good and evening reception was nice. The fire alarm went off every hour all night long. We had to evacuate around 9 PM with all of our children from the fifth floor, which was frustrating and then being awakened all night long with the loud fire. Alarm was really frustrating. We didn’t get any apologies from the staff although otherwise I would’ve said it was a good place and I like Homewood suites.

We have loved all of our stays at Homewood Suites Greystone. Can’t wait for the whirlpool to be fixed. The pool is so warm! Please offer nondairy milk with coffee!

Everything

How close we were to everything. Breakfast and staff were nice. Lots of stains and damage to the room itself. There was a random door we believe went to the room next to us as well. All of the dishes were dirty and sitting on top of cabinets that had a good bit of water damage. There was a smell in the room as well as the floor feeling too dirty to remove shoes.

Very poor

Typical hotel breakfast...rubbery scrambled eggs, not much fruit to choose from. Elevator button wouldn't work unless you pressed it just so. A staff member said, "We told them it needed to be fixed." Door to room wouldn't work. Receptionist said it needed a new battery. Sounds like there is a lot of deferred maintenance.

I liked everything. Hilton family hotels never disappoint

Great staff the room was AWESOME the breakfast was top tier! Omg their selection was top and the flavor was there too! Would definitely recommend 💯

the location

how clean it was the location

Superb

The bathroom had a damp smell that could be addressed to improve overall freshness. The pillows were quite uncomfortable and could be upgraded for a better sleeping experience. The window curtains smelled dusty, as though they had not been cleaned or washed in a long time.

Yes my kids love the breakfast

I loved the suite it was above and beyond my expectations. The breakfast was excellent I liked everything

The sink in the bathroom had a slow drain to it.