Super 8 by Wyndham Copley Akron

Price & location Bed a lumpy rock that actually made a hard cracking sound when you turned over. People upstairs must have had a herd of pet elephants. Room smelled like old cigarette smoke. Guess in this case, I got what I paid for.

Staff was helpful in resolving room issues quickly. Our first room looked like it had been forcibly entered recently, with the room door handle broken and lock not working (it would not shut properly). The bathroom door appeared to have two holes in it caused by kicking. Front desk staff was happy to get us another room, but the new one was lacking a refrigerator. So they brought one in. In the morning, we noticed a puddle of water had mysteriously appeared a few feet from the AC unit. Shower had hair in it.

Exceptional

Very good

Bad

The toilet paper holder was broken, not there. 2 half rolls sat on the sink. I would not stand in the shower. It was either terribly stained or dirty. I will not be staying here again.

Good

Decent room but mattress needs replacing. No soap or shampoo in containers that I discovered after starting showering. Water pressure was low. Tried to call office three times after showering and no answer. Went to office and front desk person out in parking lot playing games with a ball and friends. Told him regarding soap and he was disinterested. Breakfast was the worse I ever experienced. Little selection and messy. No orange juice in machine as an example. Cereal and waffles only main offerings.

But the worst, was the bathtub. There was a loofa sponge from a previous guest still in the shower. The white shower curtain was dirty. The bathtub was filthy with black dirt and a ring around the whole tub. It was obvious it had not been cleaned for some time. There was a rusty screw sticking out of the safety bar. As well as black mould around the fixture that turns on the water and the drain. Needless to say, we did not use the shower. Our friends in the room next to us experienced the same.

Location was nice as it was near lots of food and shopping. The restuarant across from the hotel was really good! The place was filthy. Sheets had not been changed from previous person who stayed, it was obvious. When calling front desk to ask for them to be replaced they said we could come get sheets and change ourselves. I told them no, they can do it as it is their job and they are dirty. Bathroom had film of dirt and dust over the bathtub and a pad liner on the floor when we went in. The door to bathroom had holes in it from being kicked. The door to the room wouldn't close properly unless putting a lot of pressure and pulling up. Dirt all over the floor. When calling front desk the front desk worker was talking to other people around him when I was trying to talk to him. Overall very poor stay. The hallways smelled so bad we had to hold our breath when walking in the hallways.

Worst ever. Bathroom tub all cracked. Sink would not drain. Bed old. Semi clean. Halls smelled. Breakfast wiped out by 7:30 am. Couldn’t wait to leave and would never return.

Polite cleaning staff; reception staff are not pleasant. Parking ok

Exceptional

Location

Excellent for the price. Stayed in a room with a jacuzzi tub, and the jets shot out a black filmy gunk. It was extremely gross!

Unfortunately also - despite requesting a 2nd floor smoke-free room - penetrating smell of smoke during the night. There is no excuse for this - hotels can restrict (outdoor) smoking areas and enforce them; I asked the staff upon check-in and their stance was "we cannot control what people do outdoors" - this is frankly not true and other hotels CAN control this. Guests can deal with noise by wearing earplugs, or with unwanted light with eye masks, but odors cannot be mitigated. The management is sadly missing a huge opportunity with a great property in a good location and will likely squander the fruits of their recent renovations. I will not stay here again.

Well after I checked in it 2 hrs they asked me to leave the property put me out in the cold called the copley police on me for nothing I paid for that room in more ways then one god is going to avenge me I had insurance threw you on the room I want my money then the requested the cash i had witch 10 doloors and charged my debit card 20 plus 31 im like what did they charge me more money for the room had been paid for 3 days prior I want all the money now I have no were to stay im out in the night air on the street its not right I should have choes a different hotel Now I have no money that was my SSA Check money I still cant find a house to live in I am just so sick about all of this I want my money put back on my card were they got it .

It was a great experience!

We've stayed here for the last time. It's been swell, but it's definitely time to move on.

The room was clean and the water in the shower gets hot enough. However, the bed in Room 146 needs a new mattress. The room isn't very comfortable.