Tru by Hilton Coppell DFW Airport North

The breakfast was good. The front counter staff were awesome and friendly. Parking was convenient and the amenities that came with the stay were a plus! The housekeeping could use some work. They were in the process of cleaning the rooms when we checked in. Ours was done but the floors seemed streaky after being mopped and smelled like dirty mop water. We did not have any trash bags in our trashcans either but luckily they were right next door so I was able to get a couple. My husband had to return the luggage cart. And was given a sigh of attitude like he was in the housekeepers way by doing so. The same one gave me attitude the next day and also sighed at me when I asked her for a couple of extra towels. She gave off an attitude that was very unwelcoming and bothersome as if we were in her way.. other than that our stay was comfortable and I think the breakfast options were great!

The hotel itself was great! The only small issue was if the thermostat was not set low enough, the floor would sweat and get slippery. The staff was great!

The room was small, BUT the bed was very comfortable and the staff was friendly, kind, and helpful.

Great option if you are traveling with pets.

Very friendly staffs, the place is nice to stay.

Easy check in and very helpful staff.

Have to wait more than 2 hours for shuttle after I call for many times, they make you feel like it was your fault when we were in the correct place. Estuvimos esperando por más de dos horas para que el bus llegara por nosotros para llevarnos al hotel, nos hicieron sentir que era nuestra culpa aun cuando estábamos en el lugar correcto de espera, los cuartos son muy pequeños creo que están sobrevalorados

Very helpful front desk staff, but very expensive laundry service

Breakfast was underwhelming. The floor in my room seemed gritty.

My favorite part is the lemon, scented hand wash and lotion. The room was clean. The air was cold. I really appreciated the amenities. The pool was nice. Breakfast was fantastic.

Can room polite staff

👍

👌

over all good

This hotel was lovely for a single night stay. Rooms were large and the electronic blinds were really nice for a dark room. If you don't like carpet, these rooms are for you. My room did not have carpet. The shower was clean and large.

Staff were friendly and professional. Room was stocked and clean. They have an airport shuttle which is super convenient. Would stay again.

Great stay with our basketball team

This is the best Tru hotel I stayed. The front desk girl, not sure her name but she is very patient and kind.Make me feel more comfortable and relaxed after a long trip. Pool is well setup👍give space for parents to seat and chat while kids swimming, breakfast is decent. Coffee is fresh and hot.

Everything was great

Nice one