Fairmont Dallas

Pleasant

Room was clean, bed very comfy

Very nosy.....might have been the date of the stay

The hotel is fine, but not great. I stay at Fairmont's all around the world and this just isn’t up to that standard. It’s a fine 4* hotel and the price reflects that, but it falls short of other Fairmont properties. Staff were great, restaurant was ok, location good.

Excellent hotel in Dallas downtown with a great pool.

I really expected more from a “luxury hotel”. The water pressure was awful. The pool bar is only open Thursday-Sunday (didn’t say that anywhere on the website) with very limited hours. There’s no water available without astronomical purchase prices. The ice machines were broken every time we went to get ice. Housekeeping didn’t bring enough towels even with asking every day for more. The temperature of the room was warm and despite the thermostat being accessible, it seemed locked in on a set temp. The pool deck was an actual hazard. It is so slippery and I can’t imagine deemed safe. I fell and watched 3 other people in two days fall hard. The restaurant was just randomly closed on more than one occasion and the back up option is the bar with a very limited and unimpressive menu (though the staff was lovely). I was really underwhelmed, disappointed, and would never book again.

Pleasant

BOI at the front desk kicked off the wonderful stay at the Fairmont hotel! Staff was amazing and the Rose 31 lotions and bath shampoo/conditioner/gel is worth another visit for just that. Price was steep for valet, but we parked 2 blocks away at self parking for half the cost. Can't wait to come back!

Nice stay

Perfect location for walking to restaurants and other sites.

Exceptional

Would like to shout out to security team, very cool & helpful… but what does it say about my experience if I was interacting with security team. Make your own choices, I will not be staying here again.

Everyone from the valet, to the concierge, to the front desk were so friendly and helpful. We had a wonderful stay.

Cool pool on the terrace with a cabana bar. Valet service was expensive, but pretty necessary with luggage.

Overall good experience,staff valet etc

Always a great experience!

Location Poor WiFi, I could not watch my apps like Netflix or YouTube

Exceptional

This property is beautiful. The only thing is having to pay for parking or getting valet only. But other than that, the pool was clean and the rooms were comfy (outdated but cute) and the staff was nice.

Excelente opcion