La Quinta Inn & Suites by Wyndham Dallas North Central

The hotel smelled a bit when entering the lobby, like it needed a good cleaning. Staff was friendly. Room was decent, bathroom had some strange residue in the tub. The pool is nothing as pictured, green and slimy-like no regular maintenance or cleaning is done- unusable. We were there less than an hour and decided to checkout and forfeit our 2 night stay because of the condition overall. The check in staff was very understanding and did only charge us the cancellation fee instead of the 2 night total.

loud noise

Everything about the property was great, except the ice machine was down, the elevator was not working and the pool looked like a toxic cesspool.

Nice hotel with large room. About 15mins walk to the DART station in a safe location. The staff were friendly and kindly let me check in early, as I was on a tight schedule. Breakfast was fine too.

The property is a bit outdated, but the room itself was clean and had a pleasant scent. The outside trash cans were full my entire stay. I was traveling from OKC, so when I arrived midday, I had to bring all of my trash inside to throw it away. The trash cans were still full the night I returned, as well as when I checked out, the trash was the same. So I could tell it had not been changed. The staff was friendly and breakfast was easy to get to and there was plenty of space to sit and enjoy my food. The hotel being right by the highway is a big reason why I will not stay here again. They did provide earplugs but it was still very noisy and hard to get to sleep. I also noticed the parking lot towards the back of the hotel is poorly lit. I attended a concert and didn't get back to the hotel until after midnight so I had to park a little further back, which is not an issue. The issue was that it was dark and I still had to walk all the way around the building in order to get inside, that's a safety concern. Check In was a breeze and the staff was really nice. One of the elevators was broken so we were having to use the South elevator. The elevator was very hot and it seemed to have no air circulation. The hotel worked for a day trip where I didn't spend much time in the room, but if you are planning a trip and plan to spend multiple days in Dallas, choose something else.

Comfortable and affordable. Location close to my appointment. Only one elevator in operation. The trashcan by the elevator had little cockroaches crawling on it. Like I saw 6-7 cockroaches. Ewww

The staff was nice & helpful, the breakfast both days was very good, egg,sausage bacon Only 1 elevator was work, had a long distance to walk to room ,

The breakfast was good The one elevator did not work and it was never fixed while we were there even though we stayed for two nights. Housekeeping did not not come to our room after the first night. The pool was green so we could not swim even though it was very hot. A number of cars were broken into during our second night's stay.

green pool, no elevator working, no landscaping maintenance, poor overall appearance, remote didn't work for tv properly....

I booked at this location because it was close to Texas Health Hospital, where my husband was having surgery the next morning. Our room was located on the 7th floor facing Interstate Highway 75. It should have been a clue when I noticed the free earplugs on the nightstand. Very loud traffic noises all night. I even used the earplugs, but they were not much help. The bed was way to firm for my liking. The hotel is older and it smelled musty in our room. I sure glad I didn't have to stay another night there. So just be aware if you are not a heavy sleeper this Hotel is not for you.

Poor service - didn’t know how to book us in to correct rooms Curtains didn’t close Poor shower Breakfast was very basic

The location is convenient to where I needed to be. The staff was nice. The swimming pool looked like a pond. They said it happens whenever it rains. But I was there for 4 days and it was never cleaned. Also, for 4 days, housekeeping never came. I was told that management actually instructed them to only clean rooms for new arrivals since the World Cup was in town. So if the hotel is full, they don’t service the customers?? Isn’t your GOAL to have a full hotel?? They already only service the rooms every 2-3 days, so not coming out because of the games made no sense. It appears this place needs new management.

Enjoyed the stay. Would stay again for sure..

Exceptional

Poor

Staff was excellent. Problems we experienced were handled quickly and efficiently. Elevators were broke, entry door cards would not work. Plugs on desk in room did not work. Dark hallway, felt unsafe

2. One elevator was down when I got there, The other went down the day I was leaving, I had to carry my bags from the 7th floor. 3. The property hadn't been mowed or trimmed, for at least a month. 4. The pool was unusable and disgusting. 5. The staff did not care not about any of it.

The staff and the cleaning crew was friendly. The night time staff was even more friendly and professional. The pool was green, the elevator and ice machine and door to the parking lot were all out of service. Its summer and the pool was green and closed. You have to go to the 4th floor for ice. And the wall on the 4th floor by the elevator had German roaches. The hallway carpets were all stained.

It was a really good for the money we paid, clean,excellent staff Iair conditioner was a little noisy

The commute was ok and the check process was easy front desk employees where amazing Wasn’t told the pool was not in working condition and that was the reason we as family booked the hotel also the room was dirty especially the bathroom we had to get our own cleaning supplies and clean