Courtyard Atlanta Decatur Downtown/Emory

I was awoken at 6:30 am and told I did not check in and needed to come down to the front desk and resolve the issue they then tried to say it was my fault. On check out day the repeatedly knocked on the door at 9 am asking what time we were going to check out.

Quite.

Staff was very friendly and supportive, Especially Nicole. She was great. Location is also very convenient.

Nice staff good stop off.

Spacious room great location

Exceptional

The only thing is that it is really close to the courthouse and other restaurants other than that I have nothing good to say

Exceptional

Good location and practical

Perfect spot to stay and explore Decatur.

When concierge was by her self at checkout time, she worked efficiently, and stayed super friendly and helpful. Person working at cafe in lobby was by herself at cash register, taking food and coffee orders, running to back to get more coffee, but stayed friendly the whole time. But because she ran it by herself, the line grew long, and wait time was long for a cup of coffee.

First. We were sent to a room on the 5th floor, that was still occupied. We went back downstairs and informed them of this. Then we were told we would receive a room upgrade. Which was ok considering. In the new room. They never came to provide us clean towels or empty the garbage cans. This did make for an uncomfortable stay and and had us thinking about going elsewhere. Also one of the elevators that was needed to take us to our floor, kept hurling as if was going to either drop or get stuck. Very uncomfortable feeling.

Room was cleaned and made up only once during our 4 day stay. Was told that this was Marriott policy since Covid.

The staff makes the stay here exceptional. We have used this hotel twice in last 6 months for meetings and everyone is very helpful and friendly. A lot of nice places to eat in walking distance. Very safe area.

Superb

Great stay

Staff was wonderful. Always clean and great walking distance to down town.

A bit over-priced... Shower was not functioning properly, and it was not fixed during our two-day stay. The most important issue was too much noise from the next room having a party for both nights.

The doors to the rooms had a closing mechanism that would slam the door and made such a lout noise. You could hear and feel every door that shut to rooms that were around you. This made it difficult to sleep.

Nicole was absolutely wonderful!!!