Best Western Premier Crown Chase Inn & Suites

The front desk stafff was very helpful. We needed a room change due to the bed configuration (nothing wrong with the room). Emi talked to the manager and moved us to the room we wanted. After we settled in, she called to confirm if everything was okay. Her followup demonstrated that she cares for the guests. The entire staff team was firendly and willing to help. I would recommend this property very highly.

The staff is very nice and helpful

The room was spacious with the King bed and the sofa in the living room area. The room and bathroom were clean. AC and ceiling fans were great for the Texas heat, plus we like a Cold room so it was perfect. The bed and pillows were comfortable and supportive. Not too mushy, firm and supportive without being too hard. The breakfast was a buffet breakfast with eggs, sausage, biscuits, gravy, waffles and additional continental breakfast items. We enjoyed our stay and even talked about returning to stay there again before we even checked out for the day.

I'm probably not the best person to ask I was kind of ridiculed that tree like I wasn't a staying at the hotel in the middle in the at the night but you know

Great stay!

Nice hotel! Went for a youth sports tournament. The hotel staff was so nice! Gabby in the bar is so kind.

All good

I was amazed at how beautiful this hotel is. The location is nice and in a parking lot with several restaurants- also across the highway from Buc-ees. My suite was amazing! I could not figure out the thermostat and reached out to the front desk and they helped immediately. I did have some trouble with the TVs, but that didn't bother me too much. The breakfast options were great, and the waffles, in the shape of Texas, were both fun and tasted delicious. All staff were so helpful and kind. I absolutely would stay here again.

Clean rooms and the breakfast variety was great!

Check in/out was quick and easy. Room was spacious, very clean and comfortable. Breakfast buffet options were good. Pool looked nice although we did not use it. Definitely had some road noise but that’s expected with a hotel next to a major interstate. Would choose to stay here again.

It was great and clean next to everything and nice pool etc

Very nice hotel great breakfast bar and bar in the lobby very nice

Clean , very pleasant staff ! Bonus to gave bar in lobby area if we wanted . Breakfast was ok

The room size and the feeling of an apartment rather than a hotel. Housekeeping missed changing towels and emptying trash in my son’s room. He had children in diapers so his room really needed to be tended to.

The woman with the different color hair that was doing the food was very rude she does not know how to talk to people

I liked the location of the property. There were 5 people traveling with me so we planned on using the sofa bed. Once we let it out we discovered lots of food and trash underneath the sofa. We saw 2 roaches within 4/5 hours of being in the room and asked if we could move to another room. I was told there were no rooms available to fit 6 people so we decided to leave within the first 4/5 hours. I booked this hotel for 2 nights and we didn’t even get to sleep there one night. My kids trip was ruined.

Nice and clean.

Incredibly kind staff, clean, new and spacious

Great location. Easy to get to a lot of things. Nice place to stay and good breakfast!!

Price of the room due to graduation.