Holiday Inn Atlanta-Gas South Arena Area by IHG

Booked a king room and got a room with 2 queens. The clerk was said she would credit us breakfast but we had already paid when we booked the room. Then we were offered ONE (1) item from the market. She made sure to restate 1 item. Breakfast cost $4.99 per person not a bad price but it 1 bottle of water from the market in no way equates to $10.00. I’m sure holiday inn buys in bulk and maybe pays 50 cents per bottle. So don’t act like you are doing anyone a favor by “giving” a bottle of water for an inconvenience of the hotel over booking rooms! Lastly, the food in the restaurant was terrible. We had a flatbread pizza and the two ladies next to us had the Doritos nachos. They said it was terrible and it looked as well. We had to get up and get our own napkins and the ladies next to us had to ask for extra plates as they were sharing the appetizer. I ordered a glass of wine and the glass was dirty. The hotel was adequate but I advise skipping any meal served there.

Great service

Location Check in area very small and is 10 feet from the front door in front of the front door. It took me 30 minutes to check in and I had 10 people behind me waiting.

No EV charging on site, but free in a nearby parking deck when no event planned.

Great location for Gas South Arena!

Exceptional

Superb

Very good

Our stay started out amazing. The front desk was very helpful and quick to get us checked in. The room was so clean. The amenities were so nice. The bed was comfortable. Everything was great until breakfast. My wife and I came down to eat in the morning fully aware of the breakfast fee. Everything was good until we were approached rudely in the serving area by Alfredo. He asked us what our room number was and loudly shouted out to us, "BREAKFAST IS NOT INCLUDED FOR YOU." He said this in front of other guests. My wife turned bright red. She felt so embarrassed. Breakfast was $5 each. That is practically nothing. He could have approached us at the table and brought the bill. I wanted to escalate there but I thought, "this guy just lacks tact and empathy." I just let it go. But other than being humiliated in front of all the guests at breakfast by Alfredo, it was a good stay.

Superb

The worker buffet was outstanding. N/A

Very underwhelmed with this hotel. My daughter & I arrived for a 2-night stay. The AC never fully cooled the room and the shower water was never “hot.” The ice machine on our floor was “Out of Order” and smelled as if something had died inside it. In addition…we brought our dog and upon arrival was told it would be an additional $75 (not a problem.) The following day, I was taking my dog outside when an employee at the Front Desk told a patron to hold on a second, while she yelled at me to first ask my room number then asked if I had paid the “Pet Fee” yet? It was rude, embarrassing and totally unnecessary. They also placed a $100 hold on my card to cover any incidentals that we might accrue. It’s been 48 hours since I checked out…I never charged anything to my room and the hold remains. I called this morning to ask why it remained and I was told it might take a week to disappear. The whole experience has been very disappointing given this was a special “Father/Daughter” weekend that was otherwise awesome. We will return to the area but will find another place to stay.

Good

I feel the internet connection was way better than usual. The bed was super comfortable, like always. And the staff was nice

Good one night stay for a comedy show at the Gas South Arena. There was some trash under my bed, but other than that, it was mostly clean.

Superb

Superb

Room was nice and clean Elevators took long time

Everything Nothing

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