Studio 6 El Paso, TX - East

To start with the good things. Jean at the front desk was friendly and very helpful. The bed was very comfortable. But the battery in the smoke detector was low, so it was already chirping when I got into the room. There was no plug for the television and no cord to even put into a plug. There were three live roaches in my room. One that decided to join me in bed. The door did not lock properly and the only chair in the room had paint splattered all over it.

The pictures are not the real life experience, inside or out. Stained shower curtain, no mattress cover, weird blankets and I didn't bother looking at the kitchen. No grass either. The area was not nice. We turned around, got back in the car, and found another hotel.

Human diarrhea splattered upon the sides of the building and ground in several places. Roach and Waterbug infestation. Stray cats. Abandoned vehicle(s). Various sightings and odors of eliminated waste from humans, animals and insects. Rude staff. Nonworking doorlocks and appliances. Extremely difficult checkin/checkout processing.

Clean room, just the refrigerator door did not close all the way. But the room is got was pretty clean. Thank you.

Room was awfully kept, full of small roaches and cigarette smell. Sink did not work, avoid this place.

They oversold room and on arrival they told me they had no room for me. I had to call around to find a place to stay and paid 3x the normal amount for 1 night

The room door was open when arrived. Took 10 room keys just to finally open door when closed. Rats and roaches. No towels, or trash can. Stove didnt work. No microwave. Manager refused to move us to another room.

I went in and they didn’t knew when my room was going to be ready, Staff was sometimes rude,

Room was terrible. Smell from toilet at room. No lock for window at corridors.

Most horrible experience! This property shouldn't even be listed by Expedia. It is completely under construction! Not as described in listing or pictures. The property looks like its abandoned and there's been an apocalypse. Just a handful of rooms could be occupied. All other rooms were trashed with the doors open and mattresses thrown in the courtyard area. After checking in the first concern was that there was no water. The unit was suppose to have a kitchenette. That was not the case. The fridge was filthy and infested by roaches. No working microwave or stovetop.

The room i stayed in was in terrible shape no smoke detector outlets with exposed wires stove had no nibs to turn on microwave did not work. My room was the only room in operation the rest looked like they were being remodeled

Yes

Absolutely awful. The property did not let us know that they were starting construction April 1st and that our room would be gutted. We walked into our room and it smelled of paint thinner, gutted out stove/oven, no fridge, microwave with no cord, no trash cans, lights that do not work, and a shower that looked like someone had a bad hack job in it from someone previously that had dyed their hair. The front desk lady was unhelpful in the way that it was there is nothing that can be done and that’s just how it’s going to be. Would absolutely not recommend this place to anyone while it is under construction. Can’t say much about it without construction because we did not have the misfortune of experiencing that. Not happy whatsoever!

the hotel is being remodeled but that doesnt justify the roach problem and everything else, there was no hot water, the toilet stopped working, the refigerator wobbled, the dining table wobbled, the ceramic stove was broken, the deadbolt on the door didnt lock and the shower curtain has stains everywhere. i do not recommend anyone stay here, dont let the pictures on the website deceive you.

i've stayed at other Motel/Studio 6 that were pleasant but this was by far the nastiest. the toilet seat was nasty, it had pee stains on it. there was no sink in the restroom. i didn't use the shower, but there was no shower curtain & had a very short shower head. there were stains on the furniture. there wasn't a trash can anywhere in the room. there were mattresses outside other rooms and a bunch of debris from the construction going on. i guess what did i expect staying at a Studio 6, but lesson learned because i never will again.

One of the worst experiences of my life in a hotel. They had a cockroach infestation and the rooms were terrible.

I don’t usually write reviews like this, but this experience was so bad I feel obligated to warn others. From the moment I arrived, something felt wrong. The entire property looked abandoned and under construction. Broken doors, outdoor sinks and bathtubs, and not a single sign that this was a safe or properly functioning hotel. It honestly felt like a place that should have been shut down, not one accepting paying guests. The pool was heartbreaking to see—drained to about a quarter full with algae growing in it. That alone told me everything I needed to know about how this place is being managed. Then came the staff experience. Instead of trying to help, they were rude and dismissive. They insisted on putting me in a smoking room even after I clearly said I didn’t want one. At that point, I knew I couldn’t stay there. I made the difficult decision to walk away and cancel my booking on the spot. No traveler should have to choose between losing money and staying somewhere that feels unsafe. What made it even worse was the lack of support when I tried to resolve it. I expected understanding, but instead I felt pressured to just go back and stay there. That was incredibly frustrating and disappointing. What I liked: Nothing. I wish I could say something positive, but I can’t. What I didn’t like: Everything—the condition of the property, the rude staff, the lack of cleanliness, and the feeling that this place should no

Pictures and good reviews are not accurate

Nothing I did not stay It was the worst place. I didn't stay and I tried to cancel my reservation with booking.com. There was 2 large bags of trash at the front door of the room when I arrived. I went in and there were holes in the walls, the furniture was broken and the shower curtain was stained and soiled. I watched as the manager refused to answer the phone when booking.c called and then she refused to give me her name. She also said she would not answer emails because she didn't have access. I was charged 92.00 for a room I didn't stay in. I was told by booking.vom that they would call me in 30 minutes and help me find Accomodations if they didn't get a response from the hotel. I didn't hear anything until the next morning by email that I was getting an 11.00 credit and they did not get a response from the hotel. The city was sold out. I feel like I was robbed. Bad experiences

Possibly the worst hotel experience of my life. Avoid this place fr.