Best Western Elko Inn

The room was not cleaned. Sheets were not changed on the sofa bed. I had to request extra towels for the amount of people that were staying there no pillow sheets on the pillows ants crawling around all over the place trash on the floor not vacuumed not mopped. Pots and pans and utensils. All full of food. Drawers had leftover food sitting in them. Stove was not clean. This was absolutely despicable.

Clean room

The room we stayed in had such filthy carpeting and smelled bad also. A good carpet cleaning would be in order. Banning animals would probably solve the problem

Great hotel.

The internet never worked, the breakfast was not good, they said they were working on the internet and never did, my final bill had a $17 occupancy tax that I never was told when I reserved it and the bill had 10 occupancy tax that totaled $17 , recommend avoiding until stuff fixed room was ok , tv system horrible no guide

Good

Other than that the stay was great, breakfast was on point, and the staff was friendly.

We love to travel and Never!! have needed to switch rooms not once but twice only to be put in a somewhat decent room. First room toilet and tub not clean hair +nasty all over it, sticky hand prints all over the mirror, large food crumbs all over floor, sticky all over the desk. Second room seemed clean until found large spray of something (maybe bodily fluid or splatter of food?) on the foot of the one of the queen size bed. Nasty!!! Third room air conditioner made a loud noise all night. The front desk gal come to look at it before we decided to stay she seemed like this happened often and she didn’t really have any better options other then just move to another room, she didn’t offer anything other an sorry. She even was frustrated. Made a comment about the cleaning staff was there for a long time that day. She even missed placed her keys and came looking for them, kinda felt bad she was so flustered at that time she was the only one at the front desk. It was just ok, a little hair in the tub but we just had a one night stay and were tried after a long drive Two teens were excited about the hot tub and indoor pool after all day in the car. Cold & dirty no towels. Didn’t dare to try breakfast. We will never stay at this Best Western again. A few night before we stayed at the Comfort Inn which is like the Hilton Compared to this Dirty Hotel.

Great place

excellent breakfast , overall good stay

Two maids walked right into our room. They knocked and walked right in. Will not stay there again

Wifi was done. Table lamp was blinking. Fridge and AC buzzing.

The staff was friendly, the room was clean, parking was easy, and breakfast was good. The bananas were old, we didn't try the oranges. But what we had was good.

Extremely friendly staff

Large, comfortable room

So many things…Pool and hot tub were advertised in the listed amenities on Expedia, but at check-in we were told pool was not open. High speed WiFi was advertised, but we were never able to connect to WiFi, and the desk clerk offered no help…told us “WiFi is terrible in this whole town”. The entire property looked run down…hair dryer didn’t work, there was a large hole in the bottom sheet on the bed, weird smell in the bathroom, and there was a layer of dead bugs on the window sill. Breakfast was advertised from 6-9 AM. We went down at 8:40 to find there was no bacon/sausage, one biscuit, a few scrambled eggs left. We asked if there was more, and the attendant shrugged her shoulders and told us breakfast was “almost over”. We have stayed in many other Best Western properties, and this one was sadly lacking.

Teens has a great time in pool and I enjoyed the hot tub.

Pool and hot tub were out old but good enough.

Smelly room

Staff hadadditude, ask for toilet paper because room didn't have any. She could barely be bothered while eating.