Extended Stay America Select Suites - Fayetteville - West
About Extended Stay America Select Suites - Fayetteville - West
Located in Fayetteville, 8.8 miles from Fort Bragg Military Base, Extended Stay America Select Suites - Fayetteville - West has accommodations with free WiFi and free private parking. This 2-star hotel has air-conditioned rooms with a private bathroom. The hotel has family rooms. At the hotel, the rooms have a closet. All rooms in Extended Stay America Select Suites - Fayetteville - West are equipped with a flat-screen TV and free toiletries. Crown Center is 3.9 miles from the accommodation, while Airborne Museum is 4.1 miles from the property. Fayetteville Regional Airport is 5 miles away.
Amenities
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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From what I can tell for the one night that I stayed there, it was definitely easy to get to and I felt like I had my privacy. Also no bugs. That's always a plus. They provide you with cosmetics. I thought that was nice as well. I would definitely go back and send me a little older model wounds. However they have a stove in there refrigerator and all
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Good everything is good and wonderful Staff is good
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Good
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Good
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They allowed us to have a late check out due to the room not being ready when we checked in. The room was not ready at 3 pm for us to check in. Didn't check in until after 5 pm.
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Good
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Nothing they were rude dirty and smelly
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Easy check in and reasonable price The bathroom wasn't really clean toilet was nasty someone had used it and it was still in the toilet the shower tub was stopped up it was dead roaches on the way and some still alive coming from the baseboard
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The bathroom wasn't really clean toilet was nasty someone had used it and it was still in the toilet the shower tub was stopped up it was dead roaches on the way and some still alive coming from the baseboard
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Everything else
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Location Everything else
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Disappointing
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NA
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Passable
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Everything
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My dog could stay. NA
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Location had a Tropical Smoothie Cafe, an African Food Restaurant, & sub sandwich restaurant across the street. When I got there at 4:30, the Internet was down, so I couldn't check in. No lobby so I had to wait in my truck, but they would call as soon as it was fixed. An hour or so later, I went in to ask how much longer. "Oh it's been up for a long time." ... "Didn't get no message." "Can't put you on upper floor; someone else got it when Internet came back up. Put you on first floor near back door. You can only come in the front door, but you can go out the back door any time--more convenient for you." Every time some one went out the back door, an alarm went off..."but just until the door closes again." And the TV didn't work. He tried to fix it, but no luck, so he moved me to another room. Not impressed. The one in Charleston was MUCH better.
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I only picked this place because of it being pet friendly.
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My plane was delayed so I didn’t get in till the next morning. When I arrived around 9:30AM I was told the front desk doesn’t open till 10am. When I arrived at 10am they looked at me and said “you can’t check in till 3pm”. When I told them I should have a room ready for the 3 days (starting last night) there was absolutely no concern to solve the problem. Just a statement of “sorry your reservation was cancelled because YOU were a no show”. I couldn’t leave fast enough to go down the street to the Hampton where I was greeted and checked in with real concern for my situation. Extended Stay, you need to teach your people what good customer service is. Maybe coach your team to be problem solver’s instead of responsibility dodgers!
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Fine
