Spark by Hilton Fort Myers

Clean room, staff greatly

The staff was helpful. I was traveling with a pet, there is only a pet deposit that is refundable.

Everything was basically Good

The room I requested wasn’t available so I was downgraded to a lesser room without compensation. They initially waived the deposit but that doesn’t change the fact I paid for a premium room and got a standard room. Internet was non existent at the hotel. Front desk was pleasant, only redeeming quality of this stay everything else not so much. This was my first and last time booking at this location

Seems like the upkeep is very poor in the rooms. But they have clearly been trying to update the property. New paint outside. And some sort of renovations were going on on the floor above me. I could hear hammering at 8am and non stop until my checkout. All the furniture is sticky. Everything I put down was sticky to pickup. There was a yellow stain on one of my pillow cases, stains all inside the bathroom. The dispensers for soap were a workout to get the smallest amount out and I’m not sure if they are just hard/old or empty. I couldn’t tell. They did have a massive tv in the room which would be nice for most people.

Things were poorly done around the property and in the room. The bathroom door handle was loose so if you were alone without someone on the other side to open it, you’d get locked in the bathroom. The room was dirty with stains on sheets and what appeared to be boogers on the wall. The girl at the front desk was helpful managing a reservation issue but otherwise I don’t have many good things to say. The updates (if there were any) were so cheap and poorly done and the room was not comfortable. If I was not tired from traveling I would have left and stayed elsewhere.

My grandmother enjoyed her stay, she said it was very clean. The staff were amazing very attentive with her. She will definitely be going back to stay there on her next visit to Florida. Thank you guys for your hospitality.

Hotel was spotless and the amenities offered were good.

Look. You get what you pay for. Want to rest for a night? Its ok but this is not the most clean hotel I have been two. It took me tons of strength to get soap out of the dispenser. Couldnt get shampoo or lotion from it. Bulbs were missing and my toilet after you flushed it it would not refill properly so I had to open the back of the toilet to make it work. I found someone's hair on a pilow which whatever I removed. Its nice that it has a fridge and mini kitchen. For sleep was good. No weird noises. Just a tad spooky. The front desk was nice but this is a under 50 usd passing place and not a vacational hotel.

Great pet friendly option for an overnight stay.

The woman at the front desk was very nice and even came up to the room to fix the tv remote that was not working. On the other hand there were stains on the sheets and some of the towels were yellowish. Also the bathroom smelled like mold. All the outlet covers were falling off the wall just dangling and there was dried paint splattered on the floor next to my bed. Also, after we checked out we found out that we were charged for the existing stains on the sheets and were only given part of our deposit back. When I called to dispute it the man at the front desk acted like he didn’t know what I was talking about and blamed the maid. Ridiculous! Besides the nice woman at the front desk, not an ideal place to stay. Definitely wouldn’t stay there again. For a few bucks more there are plenty of hotels in the area.

Disappointing

Clean and ready for use. AC inside unit is great.

No hygiene staff on the room

That was very nice

Check in simple. Rooms very clean! Big rooms! Staff was awesome and always there if needed. Parking was easy. Pool was awesome!

There was not breakfast,the hotel was changing the Mattress,when I arrive at midday there was no room available until 3 PM but it's ok maybe next Time Is going to be better.

the hotel had a bad oder in the lobby & elevator.

very good

To hot