SpringHill Suites by Marriott Fresno

SpringHill was a very nice place to stay with very clean and quiet hotel room with clean linens, comfortable bed and nice amenities. Breakfast was acceptable. Staff were professional, attentive and pleasant.

Very clean A bit pricey for the location,other hotels where a bit cheaper

Our room was very clean the the ac was ice cold

Housekeeping was very sweet and helpful when you need them, But.. the room didn’t look very clean, nor did it look like our room was cleaned in the two nights we stayed. My wife was told on one instance that we weren’t on “rotation” and you can tell, because we found a lot of dirty areas and things in our room. Some of the cupboards and walls had stain drips, scuff marks and dirt marks, even some chipped paint. We did take the sleep sign off of our door before we went out for a few hours Tues morning and the housekeepers were several doors down from our room. We did call ahead to the front desk asking them to reach out to housekeeping to add a few additional pillows to our room. By the time we got back, the housekeeper was in our room fixing our bed and adding our pillows, unfortunately though, that was all that was done to our room. The shower head had rust on it, also be careful when you step in the shower cause it is kind of a slippery surface. They are a green site, so if you leave your towels on the rack, they won’t replace them. They didn’t even take the ones we left on the floor. Mini fridge was broken, had to get maintenance out for it. Staff was very friendly but everything else her was lacking. Will not stay here again.

Very clean and nice accommodations.

Superb

Nice

Exceptional

In the night around 10:30pm saw a Cockroach in bathroom. I called front desk three times and room service, nobody pick up the phone. That is not good service. I told check out about the issue, they told me that I booked online, they can’t compensate me but they can eliminate parking fee. In fact, nobody told me that they will charge parking fee. That is very dishonest.

Pleasant

Bathroom was dirty but the staff was great.

Great stay will be back!

Pool and hot tub were nice A lot of noise from traffic outside

Superb

Did not like the place at all

There was a huge party at the swimming pool. I called the management at 10:30 at night because there was no parking to stay at the hotel. She informed me that there was a baseball team that was there which were all minors with their parents who had invited relatives that live locally to come join the party at the pool. The management said they were gonna go talk to them, but obviously did nothing. The guest at the pool were allowed to stay until midnight but if it was anybody other than them, we would’ve been told at 11 o’clock when the pool closed to get out, nobody was allowed to enjoy the pool area because they allowed the party to happen. I will never stay at the hotel ever again. I will go back to the hotel across the parking lot from them. It was way nicer in a way quiet and I was able to enjoy the swimming pool over there when I stayed there the last Time. I even had some of the young kids baseball players as the manager said, run up to my door on the fourth floor and kick it as hard as they could and took off running I reported it to management the hoodlums were still running around, even though I talked to management! I absolutely will not recommend this hotel to anyone since management does nothing and allows people to have parties at the swimming pool and told them midnight, I will never spend any nights in the hotel! I woke up the next day and went to leave and the whole pool area was covered in beer, cans, and pizza boxes in garbage. It was absolutely disgusting!

Exceptional

Good

Very nice property and room….unfortunately had some loud neighbors

This hotel fit our needs for the 1 night we were in town with our teenage boys. Location felt overall safe. There is construction of another hotel or building that appeared paused directly next door making our first impressions a little doubtful. Checking in was quick and easy. Our room was clean with nice cold AC. This hotel does allow pets, one of the downfalls as we had a dog barking nearly all night next door. The beds were not very comfy as other hotels we’ve stayed in the past. Breakfast was alright. Nothing spectacular. Basic eggs and sausage with your choice of bread. Waffle maker and cereal or yogurt. Breakfast area was crowded at times with seating very limited. Overall we were content but would try another place to stay on our next visit.