Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

About Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center
Connected to the Frisco Conference Center, this all-suite hotel features spacious 2-room suites and many amenities and services, and is moments from popular area attractions. Area points of interest, including Stonebriar Mall Center, can be found near the Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center. Guests can also easily discover the corporate headquarters of EDS, Frito Lay and Countrywide Mortgage. With a free daily cooked-to-order breakfast, a free evening reception and a state-of-the-art fitness center, every stay at the Dallas-Frisco Embassy Suites is sure to be pleasant. The hotel also provides in-room microwaves, refrigerators and coffeemakers.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
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Everything was excellent. The staff were really nice and friendly. They were there to answer all questions I had.
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Found roaches in the fridge and the shower did not work. Staff were accommodating and helpful. Inconvenience to move rooms with little mobility. Was not aware that I would be charged for parking.
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Exceptional
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The floors in the lobby were sticky with cracked and chipped tiles everywhere. The staff was less than helpful both trips. Including the food manager Blake. Simple things like there was no trash bags in the trash cans, the safe not working, parking garage ark not working, among other things. I asked for the manager to call me and have yet to receive that call.
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Great hotel with excellent breakfast and happy hour.
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Overall, it was adequate and to be expected for Embassy suites. The staff was friendly and helpful. The check-in process was efficient and the attendant advised us that he would set us up without housekeeping and we would only need to request it. We accepted his recommendation, although it seemed like he was convinced that was what’s best. Fortunately housekeeping provided their cleaning service anyway which we appreciated. My 12 year old and 8 year old daughter chose not to shower because they didn’t believe the shower was clean based on the appearance and their observation. This was disappointing. Other than that the hotel lobby and breakfast areas appeared to be neat and clean. We likely won’t return.
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Loved the location
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The cooks in the morning were very good Hiw out dated it was and how bad the evening snacks were.
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Nada
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Great place
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Room 717 is where we stayed. The room had a damp smell throughout the stay. The floors felt a little damp, especially around the small refrigerator. The bathroom did not have a fan to remove the steam from the shower which probably didn't help the suite feeling damp throughout our stay there. The bathroom sink handles leaked water and on our last stay there the sink itself had a black substance flow into the sink from the pipes. I called room service and they came and asked if we wanted another room so they could snake the pipes, but it was our last night there and didn't want to make a big deal of it. They came back and vacuumed the sink clog, and we didn't use it the rest of our stay, which again was only the night and early morning as we left the hotel very early. Overall, it was an average stay. We really liked the breakfast.
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oUR STAY WAS SHORT HOWEVER THE ROOM WAS ACCOMODATING, THE POOL WAS REALLY ENJOYED BY THE GRANDCHILDREN AND BREAKFAST WAS WONDERFUL.
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The breakfast bar could be better .. better .. hash browns (potatoes ) .. and biscuits were hard .., that’s it I
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Great hotel when the ac is actually working
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Good
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Good
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Exceptional
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Superb
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Exceptional
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Nice place to stay. Very quiet rooms.