Homewood Suites by Hilton Galveston

The hotel check in was easy and very great. The desk clerk John I believe his name was, was extremely helpful and kind. Everything was nice and clean from the lobby to the rooms. Our room was HUGE!! We did not expect it to be such a wide living area. Traveling with 3 kids was nice with all of the space and kitchen amenities. The pool was really fun, and the complementary breakfast was very nice. Also the beach was a cross the street so that was a plus! We booked 3 nights/4 days and it was very affordable for 2 adults and 3 kids. 10/10 we WILL book again!!

Great

Pleasant

Superb

Poor

Cereal was on the floor when we checked in. Feminine hygiene products were in the toilet unflushed.

Bad

Everything excellent

The only thing that was decent for the price was the location. Even though it’s advertised “oceanfront” it’s a street across with multiple locations in between. It was mediocre at best. But most importantly the unprofessional and negligent management. I paid for my stay which was one night upon arriving to the locations(hence the reason I was given not only key cards but welcome gifts) but when checking out the lady attempted to charge not one but two of my cards before telling me that “your card was declined” the night prior when I paid for it, disregarding the proof of transaction I showed her and acknowledging it was their POS(point of sale) system that was having the issue and then threatened to call the cops on me for whatever reason alongside her nasty attitude and threats i decided to walk away.

Very good

Clean room, staff nice and kitchen works

Room clean beach view means from half mile away with houses and condos in the way you can see a few feet of ocean

Loved it,very Spoiled...Everything was perfect...loved the welcome last name entrance..all kitchen,dishwasher,fridge all kitchen was helpful... I didn't like the part that, I had to go back in forth reminding them with the towels and toilet paper,and Instructions weren't followed when I booked ,I requested this information ahead of advance..Especially on the linen for the sofa bed...But loved the food,beds fresh lotion,shampoo..Communication of the text of the greeting of the 1st day I checked in..very helpful...low service on wifi, why charge if all other hotels is free.

Pleasant

Nice and friendly people

Stay was very good staff was very accommodating. Never did they hesitate to help. Will definitely stay here again!

Good

I liked everything from the lobby to the room and the pool was awesome for my kids

Looked very nice and was clean Nothing

Exceptional