Hyatt Place Gilbert

It took hours to replace them

The front desk clerk that worked through the 11pm shift was extremely helpful. Great, positive personality.

Spacious room. Great breakfast. Good value. Will definitely stay here again when we are in Gilbert. Everything was great.

Clean room and amenities. Helpful, nice staff. Plentiful, good breakfast.

Front desk what's very friendly provided excellent customer service. Check in was fast and easy.

Passable

The young lady at the front counter was wonderful and attentive! She made our stay even better! And the breakfast was amazing as well!!

Julio at the front desk was welcoming and helpful when we had to change rooms. I had to inquire as to why housekeeping hadn’t cleaned our room and was told they only clean every other day. We expected it to be cleaned today but they only left clean towels - they didn’t make the bed or clean anything. Very disappointed in the housekeeping and attitude towards us when we asked (someone else working the desk - not Julio). Probably won’t stay here again.

Breakfast was delicious every morning, very clean nice safe place.

Exceptional

Location wasn’t far from stores beds where comfy Bathroom super small . A/c could of been better small side table

When we arrived Julio was even better. Always there to take care of any of are needs.. Super friendly super helpful in every way. Always complimenting everyone that needs help or walks by. Unbelievable customer service!!! Julio made the trip!

Housekeeping was terrible. We were only cleaned once in 4 nights. We requested cleaning but did not happen. We complained to the front desk and they tried to help but no one ever showered until our last day

The breakfast was just ok.

Nice clean room I’ll come back say there again

The location Not as clean as it could

Close to shopping No hot tub

Great place to stay / Bar was good too

The rooms are dated and need a refresh. The bathroom has very little light and the shower/tub is extremly old. The vanity is outside the toilet and tub area but ontop of carpet. The only non carpet area in the room is the tub/toilet area. The carpet is very worn and dirty. It had stains all over it thru out the room. The closet is small and the iron cady is coming off the wall. We stayed her a total of 6 nights/7 days and only had housekeeping come 1 time despite our repeated request to the front desk. We had to obtain our own toilet paper and towels from the front desk. The front desk said the same repeat story ea day that the housekeeping request was noted and they would come that day or the next. This was never the case as they only came on day 4 of our 7 day stay. When they did come they did not restock the room or take the dishes from room service. The tv stand is full of thick dust and the corners of the room is also full of dust and dirt. The carpet base is coming off in several spots in the room and the furniture is in need of repairs/replacement. We can not recommend this Hyatt nor would we stay here again.

Your entire location and staff were awesome. Nothing at all.