Quality Inn & Suites Goodyear - Phoenix West

The whole experience was awesome and it felt cozy and like a home! The staff were always super nice and always willing to help

The facility is nice and clean, but definitely not cool. It was over 110 degrees outside and the room was over 100 inside. After running the AC inside all night it was down to 80 degrees inside. I think this was due to a gap under the door.

Great staff

It was fine

It was great variety. The staff was very helpful and Accommodating

Toilet was so busted we had to call maintenance in to fix it just so it would flush. They did offer us to switch rooms but with 2 dogs, that wasn't the best solution. Refused to even attempt the pool because of the filth. Disabled our room keys BEFORE check out time (11am regular check out and we were guaranteed a late check out at 12pm, but the keys were disabled around 10:30am) so we got locked out when we took our dogs for a walk. Had to march my angry butt to the complete other side of the hotel to get them reactivated, all while my dogs were outside in 90° weather. Unacceptable. 1/2 extra star because the front desk staff is really nice (they can't help they work for a crappy hotel) and they do have a big real grass area for pets. But no bags in the pet station so there is dog waste everywhere. Stay anywhere else if you're looking to stay for more than 1 night.

Bathroom was a bit dirty but other than that staff was great

The service from both the front desk and room service (including cleaning) was excellent. The lobby looked clean and welcoming when we got there. The outside facilities need TLC. The first impression was for me to start looking for another place to stay because of how it looked on the outside. Once in the room, it felt better, but the first impression was not the best. Another thing was that our comforter was stained, but overall, clean and well-kept.

Room was ok, it was great for the doggies that we brought with us. The breakfast was good. Your typical "on the go" breakfast food. The hotel was very quiet, which made the stay nice.

Not only is the general manager gorgeous but the staff is friendly a d the area is nice quite and comfortable

Not all items available at breakfast all days, rooms were not getting cleaned everyday, had to complaint couple of times. With this price other better options were available. Stayed for a week.

spacious a little bit far from the town yo walk

The reason I gave it such a bad rating was the whole time I was there they never cleaned the floor in my room or the bathroom floor it was almost black by the time I checked out and they never changed the sheets. All they did was empty the garbage and gave me fresh towls

Excellent all the way around!

Great staff

Close to the track

Walk to restaurant It seems anything to do with water wasn’t working

Breakfast 10 out of 10, fresh waffles/sausage/eggs not simply a continental breakfast. Room was very clean and updated. Overall, great experience, would definitely stay here again.

I book based off reviews and clearly those were misleading. This hotel is extremely run down. I’ll never stay here again.

Need my invoice