Hyatt Place Greenville/Haywood

The staff provided good service. The room was cleaned and comfortable. Enjoyed the all you can eat buffet.

I am writing to provide feedback regarding my recent stay at your Hyatt location on Haywood Road in Greenville, South Carolina. Unfortunately, my experience did not meet the standards I typically expect from the Hyatt brand. One issue I encountered was a musty odor in the hallway carpeting, which created an unpleasant first impression when accessing my room. Additionally, the room door would stick when attempting to close, which was inconvenient and raised minor concerns about proper maintenance. The in-room dining experience was also disappointing. I ordered a burger, and the bread was hard while the meat was undercooked. I attempted to reheat it myself due to the lack of a microwave in the room, but the meal remained unsatisfactory. I ultimately discarded most of it after only a few bites. The most significant concern was the mattress. While it did not appear worn, it sank noticeably when in use, leading to considerable discomfort and back pain. As a result, I was unable to sleep in the bed and had to spend the night on the couch. Overall, this stay fell short in terms of comfort, food quality, and maintenance. I wanted to bring these matters to your attention so they can be addressed for future guests. I would appreciate your review of this experience and any response you may be able to provide.

Nothing

Exceptional

Exceptional

Great place to stay. It is prohibited to smoke or vape which is great but, they allow pets. We found doggy waste in the hallway on the 6th floor and it smelled horrible.

Room was clean and beautiful. Breakfast was awesome.

Very clean room which was relieving while traveling with a baby.

The staff was really nice and the beds were super clean. And overall, it was great for one night.

nice room and great staff

But swimming pool condition needs to be cleaned. Location is also very closed to Haywood mall. So if you are interested in shopping, I recommend this hotel.

Location clean, comfortable bed friendly staff Breakfast was substandard. Poor choice of cereal, only grits no oatmeal, the eggs looked synthetic, the bagels looked highly processed. Lots of plastic packaging. Definitely a low end offering. Coffee was meh.

Very good

The location was convenient to all that we wanted to do. The air conditioner made rattling noises the night we stayed. But, we only were there one night.

The staff was very friendly and helpful. The room was a little crowded, had to climb over a bed to adjust temperature and window shade. Overall pleased with our stay.

Room was not the cleanest. A lot of Stray hairs in the bed and refrigerator ( I have never seen hair in a refrigerator before). The shower was not up to par. Dirty pillowcases on two of the pillows. The breakfast could have been better. Staff was amazing though! Probably wouldn’t stay again.

Superb

The room was kept clean our whole entire stay

Exceptional

On are last night we had peaple fighting in the hallway and running around and yelling till 3 am I would never stay in a establishment that did noting to stop that.