Woodspring Suites Greenville Airport

The problem is the staff. They do not have a 24 hour desk therefore when you need to check in after hours, you use a phone just outside the front door. On the night that I was trying to check in that phone was broken. After multiple phone calls, I managed to reach somebody who said they would come open the door for me… when they arrived I said you really need to put a sign out here about this broken phone and their response was if you have an attitude, you don’t need to stay here

The costumer service was not working

The manager was very helpful

Quiet, clean rooms, comfortable beds and the staff is great.

It was not a good experience at all, the room was dirty carpet was nasty room smells weed, I asked to change room but still was as bad as the first one, I ended going to another hotel, dont recommend

This was one of the worst places I've ever stayed. The room was comfortable, but the noise of loud vehicles on the road behind the building was outrageous, heard cars til at least midnight. And then the fire alarm (maybe just my room) went off a couple times in the midnight timeframe. I got horrible sleep.

Very well kept the help was awesome

We were only there one night so I can’t give much of a review. It is a great location. Walk to Topgolf and bowling alley. The staff was not friendly and very short. When I asked for more towels I was given attitude when we only had one in our room to begin with. Otherwise everything else was fine.

Definitely one of the best places in the upstate Highly recommend

My experience at WoodSpring Suites was a negative one. Would not recommend to anyone. My first review was rejected for being too detailed, hopefully this one passes.

This was by far the worst experience of my Hotel life. The room had pizza stains on the foor when we arrived. The towls we exchanged the second day had black hairs embedded in them. The elavator constently had smoke from vapes hanging around in them. The fire alarm, which was extremely loud, went off at least twice in the middle of the night all three nights we stayed do to long-term residences smoking in their rooms.There are long-term residence that live here and do not abide by the rules nor made to follow the rules.

No shower curtain no WiFi rude and disrespectful staff.

I liked that the property was close to the airport and near fun activities. The fact that there was a residue of a bug that was killed on the wall when I first walked in was a big NO! Then there were several time that I found live roaches in the room! Yikes! The room appeared to be clean until I saw those little critters!! That’s a big NO for me!! Then the fire alarm went off three times in the middle of the night! After traveling for hours all I wanted to do was sleep and couldn’t do that! The last time the alarm went off we had to exit the hotel! It was a hot mess!! I wanted a refund!

Room was clean and spacious. All kitchen utensils must be supplied by customer. Laundry room was large with multiple washer and dryer’s. Staff were helpful and friendly. Now here are my complaints, fire alarm went off 3 times in the middle of the night. Other rooms were very loud during the middle of the night. I had multiple rooms playing loud music all through the night. Hotel is worth the price but some of the customers made it hard me to enjoy.

Rooms not being cleaned thoroughly like they use to

What laundry service

The room was dirty and nasty, bug crawling in the kitchen area and bathroom. They didn’t have any towels or wash clothes had to go to Walmart to purchase some. Noisy, ppl slamming and closing doors all through the night.

Everything was good and to my liking

The facility is pretty new and very clean. Initially, we thought this would be a really nice place to stay. However, the bed and pillows were uncomfortable. There were constant pounding noises above us all night long (we were on the 2nd floor) and the clerk at the front desk, simply said it’s like that in all the rooms. We had to wait at the front desk for over 15 minutes for someone to show up to help us. There are no hair dryers in the room and when I asked for one at the front desk, they said they would try to find one for us, but never did.

Hotels.com overbooked our stay and never contacted me in regards to this. Very unhelpful