Embassy Suites By Hilton Gulf Shores Beach Resort

All the staff were kind & so helpful with any questions. The place was immaculate, perfect location to the beach, food,& shopping. I definitely recommend staying there . We will be going back!

1 st room someone already occupied the room 2nd room no electricity on one wall. The maintenance person couldn't fix the breaker was tripped 3rs room no AC. The Maintenance person was able to reaet. Took after midnight

Amazing place! Clean and the beach is right across the street!

The stay was great. We enjoyed the spacious room and the easy access to shopping, restaurants and the beach. There was a real Starbucks on site!! The breakfast was great. However the flow of the buffet was all over the place and could get over crowded and there was long periods of waiting for the food to be refilled.

Exceptional

Breakfast was awesome. Afternoon get together was awesome. Asked for a tub. Got a shower. Despise showers.

I booked based on it being new, the rooms were clean and nice but the amenities as far as pool furniture and outdoor seating smelled and was disgusting. The front desk staff always seemed stressed out and very confused and slow. Willing to help they just weren't confident or trained in a lot. Bartenders very very untrained. Breakfast was great and the Starbucks was life saving! Especially since due to bad weather outdoors bars and food bars were closed. Its definitely a family friendly place but id swap back to a condo after this experience.

We really enjoyed our stay at this property. The room was spacious with a great view of the beach. The beds were comfortable and the everyone we encountered was helpful & friendly even by the poolside bar that was always busy. The only two things I would have wished for was a bigger pool deck area. It could get crowded (but we didn’t know we had planned a visit during a kids baseball world series near by) and being at the beach, a hand-held shower head would have been great for getting clean up. Small issues for an otherwise great property.

It was fantastic! Stayed with family. Very clean. The beach was across the street. Walking distance from restaurants, and shopping. The pool is great for families! Breakfast was delicious too.

Clean room, breakfast was great and pool was nice!

Exceptional

The rooms was nice & comfortable & the breakfast was Great‼️I'll be back again Nothing

Seem like something inside was rattling. Made it kind of hard to hear anything.other then that it was perfect.

The layout of the property was very beautiful well decorated amazing amenities. The food quality was superb and I enjoyed the live band music. Plus my ocean view made me never wanna leave. Tammy, Sherica and Karen gave the best customer service. To me it felt like they were hosting me as a family member amazing vibes. I definitely will always remember how I was treated and also spread the word. It was perfect.

Exceptional

We absolutely loved the location! It’s within walking distance to the beach, the Hangout, shopping, dining. Excellent! We also really liked the nightly cocktail and snacks for adults, the nightly s’mores kits, free breakfast with a lot of great options. The pool is nice (sadly no hot tub). The only thing we didn’t like were the beds. TERRIBLY hard and uncomfortable. We had to stack pillows up and sleep on them as extra padding. Also, if you get a balcony room it is very loud at night since it faces the Main Street. Also, no housekeeping came by. We kept having to go to the front desk to ask for towels everyday and we set out our own trash.

Very good

Clean, great location and beautiful view. Limited towels

Access to the beach and a few restaurants. N/A

Exceptional