Residence Inn by Marriott Atlanta Airport North/Virginia Ave

This is not a “hotel” per se, even though they advertise as so. We got into the airport at 10:15pm. I called them at 10:30pm and they said they would send a shuttle. I called back at 11:00pm and was assured it was in its way. At 11:15pm we were told that residence inn uses a different named shuttle. Why was THAT not communicated? We actually saw 2 of those shuttles go by.. not acceptable

Very quiet! Staff was very friendly

The property and our stay was really nice. Rosie at the front desk helped us check in early and was very helpful throughout our stay. One small thing that was disappointing was that the pool was closed during our stay. We also did not get housekeeping. When they came, we asked that they come back the next day at noon and when we returned to our room, we saw that housekeeping had not come. Other than that the room was nice and our stay was very pleasant. I like the apartment style hotels and the property. I would definitely come back.

The room had everything needed to travel with a toddler and a baby. We even requested and received a playard. The kitchen was fully equiped.

Location NA

difficult finding and getting in and out of properrty

Property is not what i know of residence inn standard

Great sleeping/dwelling area. Employees were very polite and welcoming. Will visit in the future.

Hotel was close to our destination, clean and came with a very useful kitchenette. Served us well for the one night we stayed and the staff was helpful. Disappointed pool was closed.

We used the pullout and was short a sheet. They brought the bedding down to the room in no time at all. The beds were all comfy and the room was very clean.

Clean, good breakfast and room was nice

There is no hot tub and the shower water is not very hot. Warm at best. The pool is closed until May and the fire pit looks like it hasn't been used in years. The rooms are nice, we had a suite, but the walls are very thin and the floors are thin. So every creak can be heard from upstairs.

Basketball court. 2 room sweet The first night, there was a spider on my pillow that I asked my husband to kill. He did. The second night I had a red, swollen mark on my forehead that looked like a bight mark, which left an ugly scare a couple days later after check out. My family and I got locked out of our room due to the lock on the door battery dying and had to wait a long period of time to get back in our room. Staff was notified, but no accommodations or apologies were given. My husband said that one particular staff member was rude and mean to him. I personally gave her the benefit of the doubt, but when I went to get a key change before i knew about the faulty lock I said “Thank you once given a new key card for the door to be let in, the black lady at the front desk didn’t even respond back to me. We had nowhere to go being that we came all the way from another state all for us to be locked out of our hotel and to have to find a near by store to go to because all of our necessities were locked in the hotel resort.

Great stay

Clean room and excellent staff.

Inside of the room fine. Exterior a bit on the shabby side. Interior light switches a bit baffling. Finally just unscrewed the bulbs in a desk lamp as I couldn't find the switch it was operated by. Too difficult to simply unplug, as it was behind a couch.

The breakfast was great. There was no hot tub as advertised. The staff was amazing and the room was great!

The room was clean but most importantly it provided us with the space we needed for our family of 5. The beds were comfortable and the property is close to the airport. My only suggestion would be to have the sofa bed made up for us since they knew we were coming in at midnight with 3 kids. Other than that, everything was great.

I ended up with a handicap room that was extremely stuffy due to someone had been smoking in there and it was a non smoking room. The experience was not inviting at all. I stayed for 1 of my 3 nights and checked out because of it. I got the run around about cancelling remaining stay due to having purchases through third party. I have no update about my daily incidental fees and never received a receipt confirming one night. I was told multiple times that I would receive in an email.

I love the service