Extended Stay America Suites Houston Med Ctr Greenway Plaza

Very nice

Everything was great

Needs a Deep cleaning and updating all the room furniture. Very old!

The hotel is in a great location and was convenient for our journey. However, the cleanliness of the room, especially the bathroom, could have been better. The lift was slow, and there was an unusual smell in the lobby. Overall, an acceptable stay, but there is room for improvement

It was clean but was undergoing remodeling N/A

The elevator was out the entire time I was there. They were fully booked the first night I was there and my bathroom smelled light a dead rotting rat. I got moved the next day. I have stayed here twice before for a conference but I won’t next year.

It was bad ! Ac did not work . Smell worse than jail . Never again

i did not stay here idk why these charged me

Not in a good place

Very convenient

Called me and told me they were overbooked. Still charged me. Have to cancel charge on my credit card!

Definitely not like the other Extended Stay I stayed in the past. Property was run down, smelled bad, elevators were bad and there was nothing that said that they were remodeling on the reservations.

The hotel is in process of renovations with elevator, not working and appliances all over the hallways. Some plugs didn’t work either.

I was ever disappointed upon arrival. I knew before entering the building what I was about to face. The room was clean but I can tell the building was old based on the smell, the hall carpets, the appliances along with the tub. Let me not forget the elevator was down for sure per reviews I found and read during my stay. By the way, the worker told the coach that night, May 1, 2026 that the elevator was down and it will be up the next day; elevator was still down up until that Sunday.

I didn’t like nothing about I didn’t like nothing about this property

Staff were excellent and supportive as I needed to stay an extra hour and they accommodated my request. However, the room smelled cigarettes and felt dirty. Its also a very noisy place and someone who is sensitive to noise can find it difficult to sleep.

The elevator was broken the entire time. The hallways carpet cleaner/deodorizer smell was overwhelming. Dead roach found. No bathroom space for cosmetic case & make up bag except for back of toilet. Did not realize the hotel faced a major interstate - highway noise was constant. Low wattage light bulbs. Breakfast was appreciated - especially the coffee - but healthier choices would be appreciated than empty calorie muffins and nutri-grain bars.

The lobby looked like they were doing construction, cause there was plaster on the floor. The elevator had a sign on it that it was out of order. The staff person assured me that the elevated works because my room was on the third floor got to my room. the room was filthy. The refrigerator would not open. I had medication that needed to be refrigerated. Tried to call down to the front desk, the phone did not work went back downstairs and demanded to be checked out and to receive a refund. The staff person process the request so I’m asking Expedia to process my refund because of the condition of the hotel.

It was mistake I have been selected for the staying

todo el pasillo huele a marihuana se fue la luz dos veces