La Quinta Inn & Suites by Wyndham Houston East at Normandy

It’s was horrible experience I will never go there again again . I mean never

Not enough water on the shower

Always pleasant

The troubles continued at the front desk, where staff struggled for an unreasonable amount of time to locate and assign me a room. By the time I finally reached my room, all I wanted was to rest — but that hope was quickly shattered when I discovered the air conditioning was completely non-functional. Given the late hour, this was not a minor inconvenience; it was unacceptable. I had no choice but to return to the front desk and request a different room, enduring yet another lengthy wait before I could finally settle in for the night. The final — and most egregious — incident occurred the following morning. I had requested a late checkout at 12 PM, which is a common and reasonable accommodation. Despite having a "Do Not Disturb" sign clearly displayed on my door, a staff member knocked at 11:15 AM and demanded to know whether I was staying or leaving. Even more alarming, he appeared ready to open the door without my consent. This complete disregard for guest privacy

In all everything was nice but the bed was hard The beds are very uncomfortable

Everything Nothing

El cuarto bien pero la piscina pésima el gate electrónico no servía

Great place to stay, staff was helpful, hotel/rooms were clean and breakfast was great, very filling. My only complaint was the key card, the struggle everyday with trying to get in he room. I believe if you keep the keycard too close to your phone it somehow deactivates it, other than that I would most certainly recommend his hotel!

It was a bit confusing to find the entrance at night, the entire property is blocked in by a gate. The hotel itself was fine. We only stayed one night after arriving on a late flight. The hallways smelled musty like old water, however our room was clean and comfortable and smelled fine. I did not eat breakfast, but the others in my party did and were content with it. We did not have time to utilize the pool so I am unable to speak on it. If you’re looking for a quick place to stay, I’d recommend here. Only recommendation I have is to provide patrons with the exit code during check in. We were unaware of this and got held up at the gate with a line behind us. We did find out that others were unaware as well.

Very helpful and meet all needs for 140lb dog!!!

Clean and courteous employees Na

Na

Very good

The location which made security alerting gates closed for extra safety which was awesome but has one think the danger in its area ? 7? h08 y ? ⁸u8u⁸usual 7666z6

Staff was kind, the breakfast was good The location which made security alerting gates closed for extra safety which was awesome but has one think the danger in its area

Evening receptionist for 5/16 and 5/17 was excellent. Told her that the AC issue in our first room still wasn’t fixed; she attempted to fix the issue and when it still wasn’t working, she upgraded us to a new room free of charge. Never got her name though. Excellent service. The AC in our first room wasn’t working properly. Notified the morning receptionist on 5/16 and he didn’t do anything about it.

The AC in our first room wasn’t working properly. Notified the morning receptionist on 5/16 and he didn’t do anything about it.

Very good

The internet was a little choppy… But everything else was great

The bedroom was clean and I didnt have any issues with the room itself. The stairways were covered in large dead roaches for both days I stayed. Meaning nobody came around to clean them. The elevator was very sketchy and seemed to work very slowly. The hotel itself is actually fine for the price youre getting especially with the room we had we had no issues. The room you get actually surprised me for the price. It's just the area itself. You might not expect the area youre getting into with booking and yes its a little ghetto but dont book this hotel expecting nice areas and safe people. The gas station right across from the hotel seems to be falling apart and has constant homeless people roaming around. The entrance into the hotel alone is a little difficult considering theres a single gate to get in and one to get out (if you have the code). The entire area seems to be filled with trouble. Decent hotel but very sketchy area. If youre willing to spend a little less and not stay in the immediate area youre staying at truthfully id say this might be for you. If not and you want comfort all around then spend the little more for that. As a young male I didnt have many issues but my girlfriend was very uncomfortable with the area and after hearing her out I understand her and that this isn't the place for a romantic getaway so keep that in mind.