WoodSpring Suites Houston Westchase

The hotel is in remodeling state. Most of floor and wall are covered. It has strong smells of model and weed in the elevator. Don’t feel so sfae.

Bad

Bad service and terrible employee and cleanliness property

Very good

The receptionists were very helpful and friendly. Some areas under construction but we didn't hear any noise. Basic rooms.

Everything pretty much That there is in the pool LOL

Renovated rooms. We were initially given a room that appeared to be renovated and clean. Unfortunately, the key card would not work with the door’s keypad, and the receptionist was able to open it with the the master key. We were then moved to another room, but this one was not as clean as the first and couldn’t speak to the front desk because it was closed by the time we returned. We encountered a few cockroaches, and the restroom walls near the sink and microwave area were noticeably dirty. Also there’s a no smoking area and we could smell the use of cigarettes throughout the hotel.

The place is going through a remodeling phase but unfortunately it looked like a shelter place.

The hotel is going through remodeling and the staff never came to clean my room.

Reportamos esto al personal del hotel y nos dijeron esto: ¡¡¡¡ES LA MEJOR HABITACIÓN QUE TENEMOS!!!!, si esto es así, ¿cómo están las otras habitaciones????? ¡¡¡¡¡EN POCAS PALABRAS, NO RECOMIENDO EL HOSPEDAJE EN ESTE HOTEL, ¡¡¡¡¡PARA NADA!!!!! QUALITY INN&SUITES BY CHOICE HOTELS; EN SAM HOUSTON ZONA DE WEST CHASE ES PESIMA LA HIGIENE Y EL MANTENIMIENTO DE LAS HABITACIONES, Y APARTE AL PARECER SE MOLESTARON LOS DE ADMINISTRACION, PORQUE LES RECALMÉ. GUSTAVO 8186929124

The outside and location Hot, under construction, A.C wasn’t good, channels on the T.V were horrible, bed was hard and uncomfortable

My room smelled like smoke. Had hallway under construction but that's expected with change . But my stay was good and I will stay again.

Nothing no coffee pot no shampoo bed make noise just dirty Everything

Everything

Good location in city. Staff was very rude. The manager (Vola) made it seem like she didn’t want to work and didn’t care if her employees had the same attitude. They didn’t have hot water for 2 days. When I asked if I www going to be accommodated Vola said no all she cared about was her contractors renovating her facility.

NOT A DAMN THING The staff were very unprofessional. Entered the room without permission TWICE! The excuse was we were supposed to be checked out but the whole time they're staff didn't fully check me in but once I showed the confirmation it was a different story. It smelled like old stale cigarettes. On the day of check out it was approximately 9AM the staff tried to enter the room while we were still sleeping.. VERY RUDE AND UNPROFESSIONAL 0 out of 10 Don't Recommend!!!!!

I did not stay here no rooms were available

The shower is covered and not much water came out.

The staff at the front were rude and also cut our stay short due to there being a “fire” and didn’t issue a refund .

Elevator worked surprisingly . The staff at the front were rude and also cut our stay short due to there being a “fire” and didn’t issue a refund .