Extended Stay America Suites Indianapolis Northwest I465

Thk u 🤗comfy and clean thk u

Probably the best hotel I’ve ever stayed at in. The price was amazing.

Nothing very unsatisfied Smelled terrible I bought all types of air freshers and still never got better, tub and sink stayed stopped up which made it uncomfortable to take a shower. Dishwasher was gross. Filthy seats in the kitchen area I just was very dissatisfied for my money my 2 days stay in room 307

The location. The smell in the hallway.

clean, friendly. good price poor breakfast,

Very poor

The front desk lady was nice. They helped me out after Booking.com messed up. It was a little dirty and outdated. The tub needed to be resealed. Marijuana smell in the hotel. There was a flag hanging in the lobby that made me feel uncomfortable.

Hallways smelled like weed the entire time, tv was hard to operate - old, instant plain oatmeal and muffins and coffee was all that was available for breakfast…. Bathtub had cracked paint - had to put a towel down in the bottom of tub. Part of the hallway floor felt as if there was water damage and structural damage when walked on. I would not ever stay here again. We did not feel safe at all. Staff was nice - and about the only redeeming part of our stay.

Exceptional

We came out during breakfast but it was almost gone. They person attending the breakfast didn't fill up the eggs sausage biscuits etc and several people were still coming down for breakfast. We really like staying at this hotel it's clean and the new owners are so kind as we're the previous owners. Make sure breakfast items are ready for customers that come down between breakfast times but breakfast is low in supply.

Make sure breakfast items are ready for customers that come down between breakfast times but breakfast is low in supply.

Passable

The room was clean and comfortable

The Staff Room /bathroom need a do over

Room /bathroom need a do over

was supposed to get a king bed, only I got two twins that were way too small. We’re supposed to get a handicap accessible room, did not one. Strange smells throughout property. No dishes or silverware in kitchenette, therefore was useless.

shower has great water pressure carpet was old and dingy, bathroom sink was dirty. the room smelled like it had mildew

DO NOT STAY HERE! ITS DIRTY AND HOMELESS HANG OUT AT THE FRONT ENTURANCE DOOR. DOESNT SEEM TO BE A SAFE AREA EITHER. WE LEFT AND DIDNT STAY WE WENT ELSEWHERE.

It was quiet and Spacey

We booked on Expedia and at arrival, the staff at the front desk was high and would not check us in. He stated that the system resets ever night and there was no reservation. We were told we could call the company number and book another room. I was charged through Expedia and am now not being given a refund because the hotel won’t answer. Expedia also attempted to call that night several times and they wouldn’t answer. But I am not given a refund which is unacceptable.