Super 8 by Wyndham Indianapolis/NE/Castleton Area

bedbugs!!! I have never been in a hotel that resembled the ghetto until now.

Good property

Great customer service

I travel for business. The staff is always very accommodating and friendly. The rooms are always clean spacious and the price is great. I will definitely be back the next time I’m there.

Ok let me start with this i knew this was not going to be a perfect hotel but let's start with this upon arrival the attendant was not very welcoming looked like he was not very happy to be working that day the room we where given smell like cigarettes even though it says no smoking it was very strong smell small couch that looked like it was pick up from the trash and placed there ripped corners in the arm rest looked it was used at a mechanic shop and very worn out the microwave looked like someone did a experiment on it large burn marks on it small roll of toilet paper just enough for the night I guess stairs up to the room looked sketchy as heck area looks bad and feels not very safe beds hard as they can get and extremely tall had to jump to even get on them just not a good experience had to check out early I couldn't stand being there one more night

The manager was great got everything situated

The staff is always the best! Very accommodating. The room was clean and comfortable. I’ll be back!

Was clean and convenient for work travel. I appreciated the cost for the stay. I would appreciate a veteran discount. Thank you. Early in the morning someone tried to open my door by tugging at it. I would appreciate a security walk through out the early morning hours.

Location Quiet Room smelled of cigarette smoke Blanket had cigarette burns

Stayed during holiday/race weekend, staff was beyond helpful and accommodating. Clean quiet, would book again

This was the worst room I’ve ever stayed in. It was dirty, smelled like smoke, had cigarette burn holes in the sheets(non smoking room), everything was damaged, the door was broken into and partially repaired, the peep hole in the door was see through from inside and out, the floors were rotten and falling in in front of the bathroom, and the bed was hard as a rock.

I paid for amenities to booking.com that weren't offered at the location. So I already started the stay in the negative. A lot of uncomfortable loitering. No screens in the windows. Just raggedy. Staff was very adamant on making assumptions about myself ( OCD, clean, quiet), my dog (beautiful, trained, quiet). However they should have devoted that energy towards making the property safe, free of hazardous debris from incomplete projects..and update the rooms.!!!

N/a

No sheets or pillows for the pullout sofa bed.

It was good had everything I needed

Clean

Was off on its own. Not a lot of buildings or residents surrounding it Where do I start? First of all, the lady working the desk was extremely rude and hateful. Wouldn’t make eye contact, wouldn’t answer questions, and refused to work basically. The only thing she would say was, “ask the guy who gets here in the morning”. We booked a queen room and didn’t get it. The bed frame stuck out in 6 spots all around the bed so when you try to get out of it you would immediately hit one of those. The blanket had burn holes in it. There was no pillowcases on the pillows. The room smelled like wet old man from the 60s. The bathroom sink had black stuff all the way around the room. The tub was disgusting and the toilet paper wasn’t full. The toilet seat wasn’t even connected to the toilet and wasn’t the same shape or size so it was unusable. You also had to park in front of the building and walk completely around to the back that was very dark to find the door to the room. The neighbors upstairs were very loud. You could hear every footsteps they took all night long. The main door had a camera in the window so when you walked by it, it made a jarring loud alarming sound that was super annoying. I would not recommend this place to anyone. Just save your $200 for the night and find a better place.

Enter the room that was a bad odor the bathroom sink was full of water The pictures that they used to show online the property was not the same when we entered the room

Clean and friendly staff

Clean property and polite staff.