Best Western Plus Suites Hotel - LAX  Airport LA Stadium

Air conditioning great

The biggest advantage is the location. It's very close to LAX, making it extremely convenient for returning a rental car and getting to the airport. However, if most of your activities are elsewhere in Los Angeles, be prepared for a long commute. The parking garage entrance is very tight, but parking was cheaper than at many nearby hotels. The spaces are somewhat narrow, but there were plenty of spots available and I never had trouble finding one. The room was spacious but looked more dated than the photos suggested. The pillows were uncomfortable, and there was no dedicated hand soap. Only a bar labeled for facial use. After using it to wash my hands, my skin became very dry. The biggest issue was housekeeping. One of the bath towels had a significant amount of hair stuck to it, and I had to visit the front desk to get a replacement before showering. The key cards were also unreliable. Both of mine stopped working during my stay and had to be reactivated. The front desk staff told me this was a known issue. AC was pretty loud. Since the hotel is on a busy road, all the car noises might keep you up.

Nice None

It was so loud. The window was basically cracked open, unable to be closed, so we could hear all of the street activity. The parking situation was also not fun. The room was spacious though and clean. We also did not the VIP perk of free self parking and were told we could get a 15% discount instead, which is basically nothing.

The cleanness

nice comfortable bed..quick check in and friendly staff

The only bad thing is;A lot of street noise comes in through the windows.

We needed a place to stay near the airport for the night, and it served its purpose. I don’t think parking should be charged separately.

Location, price and quality

The front desk person, Ritz, handled it gracefully and made us feel welcome nonetheless. We will return when we're in the area again.

Nice staff

Couldn’t sleep, loud noises from outisde

Everything was clean and pretty, we got a king room with the hot tub inside and it was wonderful. We loved it ! I was disappointed we had to pay $25 per night for parking. That seems excessive.

The room was very clean and the staff extremely friendly. Juan made sure we were comfortable eating our breakfast. Room was nice and cool

Nothing - The Property sent an email to Booking.com - They lied and stated that we actually entered the hotel and then left while the lights were on.. An outright lie .. I am considering taking legal action against Best Western and Booking.com I have already spoken to 4 representatives at Booking.com with zero satisfaction. My wife and I arrived at the property via taxi and found that the property was pitch dark - blackout (no lights). The taxi left us in the driveway, and I called the hotel. The hotel did not answer the call. I then called Booking.com and explained the situation. They called, and again no one answered the phone at the property. I had to call to arrange another hotel (it was now 9 p.m. in a dangerous neighborhood). I booked another hotel, and the taxi took us there. The property was still blacked out when we left. The property subsequently sent an email to your company - they lied and stated that we were in the hotel when the lights were on and then walked out. I will contact Best Western Corporate to let them know. Please refund my $99.64 booking wallet credit and $36.81 charged to my Booking.com Genius Rewards Visa. If you do not satisfy this request, I will have to post the most negative reviews for Booking.com, the Visa Card, and this Best Western Property. I expect a reply from you within 24 hours before I take the aforementioned action.

Location was perfect for Concert at Kia Forum. Hotel has their own transportation connections if rides are needed to and from events. First driver was great and pickup driver was a jerk. So hit and miss I guess. The hotel itself was very nice, clean and overall we would definitely stay again.

Nothing

Staff was friendly but didn’t interact too much with them. Rooms were clean with a little wear and tear. Not a bad stay. Close to the freeway and the Intuit Dome so it was convenient. Parking was available underground.

Friendly staff Noice from the street at night

The location, price, property, and staff were good. My only complaint is that our room faced the street and pool area which was really loud all night.