Extended Stay America Suites Dallas Las Colinas Green Park D

The room was big but out dated

Room nor clean properly no blankets for sofa

The location was great distance to the convention center The room had bad signs of water damage the bathroom door didnt even close cuz the water damage .. the carpet was wet from leaking AC u iy . They also charges 25 dollars per pet per night which is absurd the guy at the counter gave a discount because that was NOT what I was told on the phone. I b stayed my time but never again

I was charged for a room on a date that had already passed and couldn't get the room but was charged for it and I want my money back

Disappointing

The people outside was very weird. They had broke down cars in the parking lot and to get in your room late at night. You have to pick up a phone and wait for over 30 minutes for someone to answer.

Very poor

.. Facility is hot no ac is on only in rooms microwave didn't work in the room ask to replace and no replacement was made breakfast it runs out quick and employees do not put more its like first come first serve housekeeping was great

Facility is hot no ac is on only in rooms microwave didn't work in the room ask to replace and no replacement was made breakfast it runs out quick and employees do not put more its like first come first serve housekeeping was great ?

To start front desk assistant wasn't present for when we got there, the hotel looks like is being used for section 8 tenants, furniture had cracks all over the seat, cabinets are old, shower plumbing rusted, etc.

When booking I reserved a couple months ago a king with sofa bed. Didn’t get it. Even showed them the booking.Said free pets and they charged $50 and I still paid for the bigger room. Had 1 towel and they said they would bring them rest to us and never did. All the amenities you couldn’t use. The building I was in was being painted and was a mess. The smell was horrible in the hallways. I will never come back.

Good

There is no airport shuttle. I called and asked and they hung up. I got an upgraded room for it. They rooms are definitely in need of dire refurbishment. Bathtub has rusty water dripping from the ceiling in it so it was brown.

Parking was easy and access to hwy was great It reek of marijuana

That the manager couldn't find my reservation and wasn't willing to help accommodate in any way.

Be aware that they add on a $50 fee when you check in.

Good

Helpful friendly staff. I checked in early, and the clerk waived my $25 check in fee. The place was under renovation - it looked closed when I first arrived due to construction and painting. Very old, and worn. The floor in my room was very curvy. The workout room was packed full of supplies and was unusable. The complimentary breakfast was pre-packaged muffins, and granola bars with coffee. Nothing else.

It’s good enough. Totally fine for a work trip but not a vacation. The rooms were cleaned but not maintained very well. It seemed like the housekeepers did the best they could but unless maintenance either gets around to or gets the green light to make small repairs, it’s always only going to be “OK.”

Online description says they have shuttle transportation to airport but when asked I was told that it says it online but they actually don’t. Had to pay extra $100 to park my car at the airport.