Home2 Suites by Hilton DFW Airport South/Irving, TX

good! nothing

Superb

Everything Nothing to address

The room was clean and very comfortable. A/c worked really good and bed was wonderful. The only complaint is they don’t have enough pillows on the bed. Easily solved by using the extra pillows in cabinet for sofa bed. Extra cases and blanket in drawer next to cabinet where pillows are located. Perfect night after flying all day!

Exceptional

Very good

Good but expensive. Seem to be somehow updated yet somethings need more attention. Toilet was not secured properly to the floor and was wobbly.

Need more breakfast options

Had me waiting over 40 minutes to check in since no one was there.

Was the location serving my purpose- can’t complain Internet connection was critical for my job - was on-and-off, the person on reception offered me phone numbers to call THE PROVIDER to fix it!!!

Superb

Exceptional

Really easy and comfortable stay for overnight at the airport. Pleasant staff, great breakfast, easy to use shuttle.

Had a great time, staff was nice and room was excellent.

Very good

Clean, friendly Stay was very short but all was good

The size of the room, and the convenience of the staff! Wish they had more options for breakfast.

Stay was very short but all was good

Very good attention

Upon arrival at DFW, I called the hotel and the shuttle bus arrived within 20 mins. Our driver, Kelly was extremely pleasant and helpful. It was late and we were hungry. She very kindly stopped off so we could get some food, before taking us to the hotel. On arrival, Shane checked us in quickly and efficiently. We were offered a high or low floor and rooms adjacent too. The rooms were spotless and cleaned. Also very comfortable. We had a King Suite, which was spacious and well equipped. The bed was very comfortable and the walk-in shower was powerful. After a great night's sleep, breakfast was ready at 7am and this was also a surprising delight. Everything you could want was available. Fruit, yoghurt, breads, eggs, protein, cereal. Even waffles and oatmeal. Out transit back to the airport was also on-time and our driver was very professional. The whole experience, for such a short visit, was impeccable. Every staff member we encountered was delightful and helpful. Another 24 hours would have been really good. Thank you to everyone at Home2suites South DFW. You made our stay really special and comfortable.