Candlewood Suites Lake Mary by IHG

It was only for 1 night so it was ok.

Very nice staff enjoyed my stay

Good place for the money

This property needs new management and major renovations. Everything is old and not that clean. The ceiling was leaking water, the bathroom was dirty and disgusting, the bathroom door handles were broken, and the carpets were sticky. We could barely sleep because of the poor condition of the room.

I found multiple large bugs in my room including in a new towel that I reached for - the front office stated that the manager would get back to me and no one reached out. There was also a heavy musty/moldy smell in the cupboards with the dishes

Bathroom was dirty, ac temp would only recognize one setting, check in was weird since their whole reservation system was down.

Very confidently located

It was an awesome experience and stay. Highly recommended

Quiet. Pool was broke.

Not having to make a stop at a s-l-o-w drive thru before sitting in traffic would be a great !

Smelled like air freshener but got used to it.

All staff were very helpful with my Uber and phone and app questions.

The staff was super helpful and friendly. One of the friendlier staffs at that level of non mom and pop I've seen in awhile. My room was super clean the hallway could have used some work near the elevator but the room was amazing for the price. The kitchen setup was great. Location isn't bad there's a target publix and academy sport like 2 min away without having to get on a main road plus several places to eat. It's a little older propert but not to bad and the ac units seem newer and the furnature and fixtures don't seem to be too old

Everything you need for a clean and comfortable stay..Kitchen well stocked with utensils....nice grounds....nice pool..all day brewed coffee..Can't be beat for price.

Staff were great, easy check in and check out. The furniture was outdated and gross. Needs help bad

While it was nice to have a full kitchen and a clean and comfortable bed, the cabinets and/or the carpet had a strong smell that is in my clothes after getting back home (musty, woody?? I don’t know). The bathroom really needed updating, the shower and tub faucet leaked, there were some areas lacking grout or caulk that had turned black. It was ok considering the price.

The place was fine and the staff was great BUT the room was very damp and humid.

All was good

Staff was friendly, and staff member Tonya was exceptionally helpful and friendly and wonderful and beautiful inside and out. The air conditioner worked to my satisfaction. The soap in the shower smelled good. No trash can in the bathroom. Locks on every cabinet of the "Lending Library." Tacky decor and decorations in the room and in the lobby. Wet carpet floor fan running outside my room for every minute of the entire stay. In-room coffee bad -- even by in-room coffee standards.

They gave us a larger room when we checked in